What Defines Best-in-Class Staffing Leadership?
Avionté Staffing Software
The industry’s most comprehensive end-to-end solution for temporary and permanent staffing. #AvionteBOLD
Introduction by Christopher Ryan, Chief Strategy & Marketing Officer at Avionté Staffing Software
The staffing industry faces unprecedented change. Employers issue RFPs and ask for guaranteed pricing while demand for temp labor remains volatile. Job candidates behave like consumers, but the best talent remains passive and hard to find. New technology promises efficiency, but your internal staff struggle with adoption. Against this backdrop, investors and CFOs still expect predictable earnings against forecast.
This environment demands adaptive leadership. Great leaders don't just react to change—they anticipate it. They read market signals, adapt quickly to new data, and empower their teams while avoiding trendy distractions. Success comes from smart strategy, solid operations, and relentless improvement. The best leaders ensure their wins are scalable and repeatable.
In this issue of Staffing Insights, we explore what it takes to lead through change, build for scale, and stay ahead of the competition.
6 Factors That Define Staffing Leadership Success
How do you know if your staffing agency is truly well-run? It’s easy to get caught up in daily operations, relying on familiar processes and routines that seem to be working. But what if you took a step back and viewed your business the way a staffing industry strategist, seasoned investor, or executive consultant might?
Strong leadership requires the ability to assess an organization with a critical, unbiased lens—identifying what’s running efficiently, what’s holding the company back, and what needs to evolve for long-term growth. Excellence doesn’t happen by accident; it’s built through intentional strategy, operational discipline, and a commitment to continuous improvement.
A well-run staffing agency doesn’t just aim for excellence—it consistently delivers it. And it has a strategy for scaling that success, always looking for ways to gain a little edge.
Express Employment's Technology Strategy
Selecting the right technology is critical for Express Employment Professionals and its 860+ franchisees.
John Thomas, VP of Franchise Operations, shares why Avionté stood out as the ideal partner—offering seamless, recruiter-centric technology, hands-on support, and a forward-thinking approach.
With Avionté, Express can focus on staffing while staying ahead with cutting-edge innovation and a true technology partnership.
Three Key Metrics Every Staffing Leader Needs to Drive Smarter Decisions
If you’re leading a staffing business, you’re surrounded by numbers. The real challenge isn’t collecting data—it’s about knowing which insights drive profitability. You can’t optimize what you don’t measure, but tracking everything isn’t the answer. The key is identifying the metrics that matter and using them to make smarter, more strategic decisions.
So, where should your focus be? What reports can shift you and your team from reactive decision-making to a proactive, profit-driven strategy? While many reports can help optimize your business, three metrics hit at the heart of what fuels long-term success: Gross Profit by Company, Sales by Industry, and Revenue by Activity.
These reports go beyond basic performance tracking. They uncover trends, highlight opportunities, and provide a clear roadmap for refining strategies—helping you strengthen relationships with your most profitable clients and invest in the areas that deliver the highest returns.
Leadership Skills Needed to Drive Technology Change
In today’s fast-paced world, staying ahead means embracing technological change. Despite industry employment levels plateauing at approximately 2 percent of the U.S. workforce over the past 30 years, technology seems to hold the key to staffing agency growth. Imagine a staffing platform that empowers recruiters to move from handling 10-15 active assignments simultaneously to managing 30, 40, or even 50 active assignments effortlessly.
As a staffing leader, you understand the imperative to adapt, but often it’s not the lack of tools that holds us back. After all, true transformation goes beyond technology—it requires visionary leadership and strategic acumen to ensure successful technological selection and change.
So, what does it truly take to lead your agency to the forefront of technological innovation? On this episode of Avionté: Digital Edge, we’re joined by Tom Kosnik, President of Visus Group, LLC, who will share his insights on the leadership skills needed to drive technological change.