What is Culture?

Culture is word that is thrown around a lot in sports and business. And having a high performing culture is something every leader covets.

But the reality is, a high performing culture is not something you HAVE.

It’s something you create.

It’s something you build.

It’s something you foster.

It’s something EVERY member of your team lives, models, and embodies EVERY SINGLE DAY.

What is culture?

Culture is a result of how well your organizations beliefs and behaviors are aligned.

Culture is created by how consistently every member of your team lives (models) your organizational core values and standards.

Culture is the result of experiences that everyone involved has (team members and customers).

Culture is how people FEEL about your organization.

Culture is how well everyone works together (cohesion and collaboration).

When these are all favorable, you have a high performing culture.

A high-performing culture is one where every member of the team feels safe, included, respected, valued, motivated, engaged, and fully committed to making a maximum contribution within their specific role to help the team achieve their collective mission.

A high performing culture is where innovation and creativity thrive, and where everyone is focused on delivering unparalleled results.

A high performing culture is purpose/mission driven and creates an environment where meaningful and memorable experiences happen.

A high performing culture drives RESULTS (and yes, results matter… a lot!). When both team members and customers FEEL great about your culture, the results show.

A high performing culture leads to increased productivity. When team members are motivated and engaged, they are vastly more effective and efficient in their work. This leads to higher profits and increased customer satisfaction.

A high-performing culture also leads to greater team member satisfaction and retention. When people feel valued, respected, and appreciated, they are more likely to stay and be more committed to their work.

A high-performing culture empowers innovation and creativity. When team members feel encouraged to think outside the box, they are more likely to come up with new and fresh ideas.

A high-performing culture is vital in today's fast-paced business environment, where companies need to be constantly evolving and adapting to stay ahead of the competition.

To create a high-performing culture, businesses need to focus on the following 5 things:

1. Set clear goals and expectations: team members need to know what is expected of them and what they are working towards.

2. Encourage collaboration and teamwork: A sense of teamwork and collaboration can help team members feel more connected to their work and to each other.

3. Promote open communication: Encourage team members to share their ideas and concerns openly and honestly.

4. Recognize and reward success: Acknowledge and reward team members for their hard work and contributions to the company.

5. Invest in team member development: Provide opportunities for team members to develop their skills and advance in their careers.

Having a high-performing culture is essential for any business looking to maximize their long term, sustainable impact, and success.

If your organization would benefit from some inspiration as well as a series of practical, actionable strategies on BUILDING a high performing culture, please visit AlanSteinJr.com for a variety of program offerings!