What Causes the Lack of Employee Engagement?
Beate Chelette
Aligning Spirituality with Strategic Success | Sold my business to Bill Gates | Podcast Host, Facilitator, & Business Strategist
Here’s a number that should concern us all: only 30% of employees are engaged. That’s seven of every ten employees who are not actively trying to make your business successful.
Data and research has proven that ownership creates engagement, and engagement is what moves the needle in innovation, profits, and overall retention.
That means when it comes to our businesses, we need to prioritize taking care of our employees and improving our leadership abilities.
Ask Yourself
Are the teams aligned or is there tension? If you even so much as suspect that there is anything but alignment you want to get a team coach in immediately. One bad apple…
Is what I want clearly communicated? In the absence of clear information, people fill in the blanks on their own—and they may not take the steps you want them to.
How motivated is my team? Cost savings and money in your pocket is always a factor, but a motivated and happy employee is the ticket to profits.
Lack of Employee Engagement Causes
Now let’s understand some of the common issues resulting to the lack of employee engagement that needs fixing. Here are a few scenarios you might find helpful in recognizing what types of things can cause employee engagement to drop, and what you can do about it.
Partners, leadership teams, or founders are not on the same page
If “business parents” fight, the culture becomes toxic from the top down. And don’t for one moment believe that your employees don’t know what goes on. Your body language and those pointed comments or emails tell the story. If the top is unclear and out of sync, nobody else can be congruent either.
Your first call to action is always to get leadership aligned. Work it out, or hire someone who can bring you back on the same page. When I work with partners or team leaders, I find that they easily slip into managing each other instead of managing the business. We can fix this together in one day. It may just be one of the best investments you ever make.
Excluding people
There are two ways to interpret this. Efforts to include everyone when sharing any and every piece of information, especially on projects, include clicking the dreaded “reply all” or “message to everyone.” This can create an unnecessary load and it is NOT what I am talking about.
What I mean here is the hierarchy of relevant information. I truly believe that in a team or on a project everybody needs to buy into your vision. For example, if you exclude your admin people at the start, you’ll spend more time explaining what needs to be done because tasks are out of context. People need context, so give it to them and encourage them to think independently. It’s okay if you ask team members at which level of development they want to be cued in. When it is their choice, it helps creates ownership and adds to the dialog needed to keep people thinking and engaging.
Over- or Underestimating Where Great Ideas Are Born
I vividly remember a speaker who shared an example of a candy maker who bought an expensive machine. But, to change that machine to produce a different type of candy took four hours to recalibrate and set it up, causing a huge loss in productivity and output. So, the owner got his engineering team front row tickets to a Formula One race. They were so close to the pit that they could see how a team changes tires and fuels a car in 30 seconds. Guess what happened next? The team went to the drawing board and was able reduced the time to somewhere around 40 minutes. An outside perspective or an idea can come from anyone on your team, so include them and expose them to outside stimuli.
Results tell the story
Many, many times business owners insist that everything is working great, even when the numbers tell a different story or the results are not what they could be. Only when we give the opportunity for everyone to safely express opinions will we have an environment that encourages contribution.
We are entrusted the wellbeing of the people who work for us.
The most significant amount of an employee’s life is spent at our organizations. That is a big responsibility. The way we treat them and appreciate them trickles down to how they feel about themselves and how they perform their work. It also affects their ability to be innovative or find creative solutions. So, treat employees well, give them what they need, listen to their input, and then enjoy the rewards of a thriving business.
Let’s grow!
#thegrowtharchitect #beatechelette #founder #speaker #leadership #balancedleadership #entrepreneur #entrepreneurlife #entrepreneurship #growbuildscale #business #growthtips
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At her lowest point, Beate Chelette was $135,000 in debt, a single mother, and forced to leave her home. Only 18 months later, she sold her image licensing business to Bill Gates in a multimillion dollar deal. Chelette is a nationally known ‘gender decoder’ who has appeared in over 60 radio shows. She is a respected speaker, business and career coach and a consummate creative entrepreneur who continues to be an advocate and business builder for her entrepreneurial clients.
Passionate about women’s issues Beate founded The Women’s Code, a unique guide to women leadership and personal and career success that offers a new code of conduct for today’s business, private, and digital worlds. Determined to build a community of women supporting each other, she took her life-changing formula documented it all in her book Happy Woman Happy World that Brian Tracy calls “an amazing handbook for every woman who wants health, happiness, love and success!”
Through her corporate initiative “Why Acting Like a Girl Is Good For Business” she helps companies with gender diversification training, and to develop and retain women.
If you’d like to book Beate as a speaker on The Women’s Code: Tools for a New Leadership Balance or Creative Entrepreneurship for your next event please connect with me to find out about our programs.
I read your thoughts with great interest, Beate. We are like-minded leadership junkies. I would be happy to share philosophies and experiences and see how we can promote the leadership agenda - women and men alike. There would be at least three good reasons to potentially collaborate: 1) To enrich our leadership message, 2) To critique each other's articles - I see you, like me, especially as English may not be your native tongue - make the occasional "glitch" which holds the reader back, and 3) we both passionately believe in staff engagement and resolving that issue. Hopefully you'll reach out to me. Regards, Peter A-S
Project Manager Process Coach on the Dealer Service Development Team at International Motors.
6 年Leadership should absolutely be more involved in employee engagement by helping to provide the activities and environment that support it. Excellent article! TY
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6 年Everything looks good on this article and comments.
Senior Advisor at Solomon Financial Corporation
6 年I believe that most people eventually only engage in their jobs to a minimal effort due to their employment basically not providing anything more than dollars. Only a very few people have a life plan that uses the job as a vehicle to move them to their goals.
Staff Software Quality Engineer at LifeScan Scotland Limited
6 年Easy answer to the original question as a top ten: Office Politics, Toxic Individuals, Not enough money, Wrong people in the job vs lack of engagement Fighting to survive, Fear of retribution, Cliques, Not challenged enough, More focus on amateur psychology than technical competency, Political correctness,