What Can Restaurants Learn from Travel Loyalty?
Carl Orsbourn
SVP AI for Enterprise - Food, Hospitality & Retail | Operational Consulting | Tech-Enabled Service for E-commerce, Marketplaces, Hotels, Restaurants | Bestselling Author | Co-Founder | Board Member | Tech Thought Leader
In this week's The Digital Restaurant podcast, we discuss the following key headlines, and here are some of our key quotes. To get the transcript of our podcast - head here.
Articles mentioned in the video:
Additional Articles
Platforms calculate ROAS (Return on Ad Spend) numbers totally divorced from reality.
麦当劳 taking up digital shelf space
A case arguing on behalf of Pete Well's attack on technology's effect on hospitality
A brief history of the restaurant "tech stack"
Check out Carl talking at the Food AI summit later this month at UC Berkeley.
Carl & Meredith joined Luke Pipkin at the Chick-fil-A Restaurants Innovation Center in Atlanta, and in the meeting room, were two incredibly well placed books we know well!
Invisible Technologies and OfOne hosted a dinner at QSR Evolution where Carl & Meredith signed copies of their books for the lucky guests.
The intersection of restaurants, place and technology
6 个月A great week to be sure! Thanks Danny Klein