What Can Restaurants Learn from Retail?
August 27, 2024 - What will Brian Niccol take from Chipotle to Starbucks?

What Can Restaurants Learn from Retail?

In this week's The Digital Restaurant podcast, we discuss the following key headlines, and here are some of our key quotes. To get the transcript of our podcast - head here.

Articles mentioned in the video:

1. DoorDash and Toast are quietly becoming Shopify

Related Article: DoorDash Debuts Commerce Platform, Mobile App Support for Merchants

"These companies are really trying to build a full solution." - Meredith


2. Instacart is likewise wrapping around its B&M clients

Related Articles: Instacart focuses on diversifying tech, brand partners to fuel growth

Instacart adds games, personalized coupons to its smart carts

"It does make me wonder if there's an opportunity to turn our digital assets into a revenue stream." - Carl


3. Supply chain AI supporting Wendy's & Chipotle

Related Articles: Supply chain AI supporting Wendy's

"You can't have sustainability without traceability." - Meredith, quoting Lumachain


4. Lists - finally!

"This idea of being able to engage with our food delivery apps is actually a far more collaborative, almost community-oriented approach." - Carl


5. 3 reasons to be excited about restaurant delivery

"Delivery jumped 15% at QSR in Q3 compared to declining traffic overall." - Meredith


Additional Articles:

6. Looking to Connect? Let Nabeel Be Your Matchmaker

7. Wonder Gets Smaller

8. Niccol's first move is to get one of his stars from Chipotle


How do great restaurant execs make good cross-functional decisions?


"Beware of Marketplaces bearing gifts" is classic phrase!


Restaurant inflation slows...but is it enough?




Hngry Summit coming up!


Are you in Tokyo, Japan? Meet up with Carl as he will be speaking about the frontier of restaurant technology this weekend at the SKS Global Food Tech summit.



???? Michael V.

30k Followers!!! Helping Brands Discover Automation | AI & Automation in Hospitality Tech

4 周

Great advice

回复
Meredith Sandland

CEO | Author | Board Director

1 个月

So curious about what Toast and DoorDash are up to!

Dean LaBay ??

Outbound sales ?? Smile N Dial kinda Guy! Do the right thing….the rest will follow”

1 个月

Interesting conversation, especially the retail sector of future of technology going forward.

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