What is AMC For Hardware Devices?

Hardware devices like laptops, desktops, printers are computing systems. In today’s World, organizational needs are necessary for these, as nearly all the transactions between two parties are in digital format enabled by laptops and desktops computers.

AMC for laptops and desktops include comprehensive parts replacement, engineer support, user account management, network management, server management, cyber security management on laptops and desktops.

Necessary technical assistance and advice is extended to resolve problems that may be encountered with regard to hardware, operating system, system software and any problems accessing the various application software on the computer systems, etc. covered under AMC.

AMC for hardware provider also undertakes preventive maintenance activity to include updation of patches/service packs, carrying of systems diagnostic tests and taking remedial action, updation of security patches on operating systems.

The AMC provider is responsible for checking/ ensuring updation of anti-virus files on all servers and PCs covered under the AMC. The AMC provider extends necessary assistance in shifting and reinstallation of equipment covered under the AMC.

Hopefully, this may help you make informed decisions when negotiating the terms with your vendor for an AMC for hardware devices.