What is it to be AI-driven?

???? Welcome back, Tech Enthusiasts! The ninth edition of Devoteam Tech2Tech is here, and this issue is all about building your AI strategy!?

According to Godefroy de Bentzmann , our co-CEO, “Generative AI is where the data meets human ingenuity. Its true value is unlocked when your unique data fuels the intelligence of these models, opening up a world of infinite possibilities.”

Olivier Mallet , head of the AI agency at Devoteam, would define AI as “a strategic necessity that enables businesses to break through conventional limits. It will help to innovate their processes and forge new paths of value for both themselves and their customers, all while prioritising sustainability.“?

Exciting, isn’t it? We all know that AI is a global and multi-layer revolution. But it isn’t the first one we’ve had to tackle! ??

Over the past 30 years, Devoteam has helped organisations navigate major changes like the Internet and the Cloud, embracing each new wave. Now, we’re doing the same with AI.?

That is why we are proud to launch AMPLIFY 2028, our plan for the future, and our new tagline, AI-driven consulting. Find out more about our ambition in our manifesto .

?? When building your own AI strategy, you might wonder, “How can my business use AI?”, "How can I overcome the challenges, make an impact, and truly become AI-driven?". This issue is all about those topics, so let's dive in!

?? In this October issue, we’ll cover:

?? Foundations: the backbone of any AI strategy?

? Adopting the right mindset with AI?

?? How our strategic plan will help you become an AI leader?

?? AI Success Stories: Powered by Devoteam

1?? The foundations of an AI strategy

As mentioned in last month’s Tech2tech issue and everywhere in the Tech world, AI is no longer a distant promise.?

However, embracing this new era requires more than adopting the latest tools. You need a solid AI strategy before you can roll it out across your business.

Gert Jan van Halem Our CTO believes that the key to a good AI strategy is?alignment. He says, “An AI strategy can never stand alone; it has to be part of a larger strategy you have for your company.”?

???? Check out Gert Jan’s One Word Challenge to hear all his insights on building a winning AI strategy.?

Gert Jan adds, "Using AI to be much more adaptive helps you optimise your cloud infrastructure and architecture”. So, before going all-in on AI, ensure you have a strong infrastructure.

Want to see how your company's AI strategy measures up? ?? Take our AI Benchmark Survey ! You'll get a report with tips to improve your AI strategy, along with the latest AI trends and best practices.

?? At Devoteam, our word is “AMPLIFY.” It’s our plan, and it sums up how we think businesses should use AI.?

And for you … what would be the ONE word to describe your AI strategy? Let us know in the comments ! ??

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2?? AI Compliance Demystified

Once you have a strong data foundation, you’re ready to start your AI adoption journey. It’s important to implement AI responsibly. That’s where the EU’s Artificial Intelligence Act (AI Act) comes into play. It sets clear rules to help businesses build AI systems that prioritise data privacy and protect people’s rights by keeping things transparent, fair and accountable. ??

But here’s the thing… Not all AI is created equal! The AI Act sorts systems into risk categories—low to high—each with its own rules. Companies need to know which rules apply to them, especially when dealing with sensitive data.

Here’s What You Should Know:

• Be transparent: let people know when AI is in use and how it affects them. Keep good records to stay compliant.
• Focus on fairness: regularly check for biases, especially in high-impact areas like hiring or law enforcement.
• Stay accountable: create clear roles, run risk assessments, and document decisions to show that you’re doing things right.

?? Ready to dive deeper? Download the full whitepaper .

?? Prefer to leave it up to the experts? Contact Us to see how Devoteam can help your business tap into AI’s full potential with data protection at the top of your mind.

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3?? Devoteam, AI-Driven Tech

We've laid the groundwork, explored the mindset, and even touched on the legal side of AI. Now, let's talk about what sets Devoteam apart: how we’re putting all these pieces together to become the AI-driven tech leader.

This October, we were proud to launch AMPLIFY, our new strategic plan for 2028. ??

At Devoteam, technology isn't just what we do; it's in our DNA. From the early days of the internet to the rise of the cloud, we've always been ahead of the curve. So, it's no surprise that we're leading the AI revolution.?

How??

• By 2028, we aim to double revenue by 2028, half of which will come from AI projects.
• We’ve invested in AI training and licences with the aim of having 100% Devoteamers trained in GenAI.
• We’ll maintain our partnerships with leading AI technology providers.?
• We develop frameworks to solve AI's new challenges, such as measuring a chatbot's performance or optimising the run of LLM inferences.
• We’ve reinforced Devoteam's commitment to sustainable AI development and deployment.

???? We're not just talking about AI; we're using it to transform our operations and deliver even greater value to our clients, helping them:?

• Build a robust AI foundation: data strategy, infrastructure, and governance.
• Develop an AI-ready mindset: embracing change, ethical considerations, and continuous learning.
• Integrate AI across the value chain: from operations to customer experience.
• Foster a culture of innovation: collaboration, experimentation, and continuous improvement.

?? Click here to learn all about our ambition to become the go-to AI architect for CIOs across EMEA

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4?? AI in Action: transforming businesses with Devoteam

Want to see this AI-driven approach in action? Let's shift the spotlight to our clients:

??The AI Behind Strawberry's Success Story: Scout

Strawberry, a leading hospitality company, struggled to streamline internal knowledge-sharing after a major system update. To solve this, they teamed up with Devoteam and built Scout, an AI-powered chatbot using Google Cloud's Gemini and LangChain. Scout centralises information, integrates with tools like Google Workspace, Google Chat, and Slack, and provides real-time answers in multiple languages.

???? The result? Higher user adoption, less strain on support, and improved efficiency, delivering a solid ROI for Strawberry.?

Get inspired by Strawberry’s investment in AI solutions and read the full success story . ????

??Personalising Fan Experience for the Royal Belgian Football Association

The Royal Belgian Football Association needed a more engaging way to connect with fans and deliver personalised recommendations. Partnering with Devoteam G Cloud, they implemented a cutting-edge AI-powered recommender system using Google Cloud’s Vertex AI.

The solution dynamically suggests content, ads, and products based on individual preferences, creating a unique experience for each user.

???? The outcome? Enhanced fan engagement, personalised interactions, and a scalable system that sets the foundation for future digital innovation.?

????Read the full story here .

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?? L'équipe and Devoteam Team Up to Create AI-Generated Podcast for Paris 2024 Olympics

L'équipe, a major French sports media, in collaboration with Devoteam, launched "2min chrono," a daily AI-generated podcast covering the Paris 2024 Olympics. This innovative project leverages Amazon Bedrock and the LLM Claude 3.5 Sonnet to collect, prioritize, and summarize key highlights from the Games, and Eleven Labs to generate the voice of the presenter.?

???? The outcome? Successful Innovation: A success in terms of innovation, collaboration, and audience engagement. It proved that AI can be effectively used to enhance sports media coverage and paved the way for future exploration of AI applications at L'équipe.

????Read the full story here .

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So… What does it really mean to be AI-driven? ??

It's more than just sprinkling some AI on existing processes. It's a complete transformation that touches every part of an organisation: foundations, mindset, core, cross-layers, people…?

At Devoteam, we're not just preaching the AI gospel; we're practising it. We're committed to responsible AI development and deployment, prioritising ethical considerations, data privacy, and transparency in everything we do. We help our clients navigate the complex world of AI regulations, ensuring their solutions are both innovative and compliant.

?? Contact us today to start your AI journey.?

?? Follow and stay tuned for our new One Words Challenges and many more posts to learn more about AMPLIFY and AI! ??

? In the meantime, more to come in the next edition of Tech2Tech to keep exploring the future of tech! ??

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?? Devoteam is an AI-driven tech consulting firm specialising in cloud platforms, cyber, data, and sustainability.?

Tech native for almost 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value.

With over 11,000 tech architects in more than 25 countries across Europe, the Middle East, and Africa, Devoteam is committed to using technology to serve people.

Visit our website and start now!