What is an Agile Leader?
Mike Russell
I help owners and leaders outperform competitors without sacrificing their values or their lives
Leaders are looking for ways to deal with relentless market change. Uncertainty bred by terrorism, major political changes like Brexit and the new Trump administration in the U.S., and shifting regulatory landscapes only adds to massive change pressures.
How can leaders navigate through the storms of change? Interest is expanding rapidly in business agility, agile, lean startup, and variations as possible answers. Early focus in these areas was on product processes and smaller entities like teams or startups.
As focus spreads to larger entities and entire companies, a natural question is: what is "agile leadership"? How can leaders both be agile examples themselves and lead toward agility?
There is a simple answer.
Agile leadership is good leadership with a "wrong until right" mindset.
Good leadership is still the same as before from the C.E.O.s. perspective:
- Customers still want legendary products, services, and relationships.
- Employees still want a fulfilling work environment. Knowledge workers still thrive on autonomy, mastery, and purpose ... and alignment when working together.
- Owners/shareholders still want enhanced value, enduring over time.
- Significant other stakeholders - those interested in long-term relationships - still want a spirit of shared responsibility.
What has changed: leaders can no longer choose a path forward with confidence that the path will be completely successful. Relentless change has reduced or eliminated that ability.
Leaders must now adopt and promote a "wrong until right" mindset in their organizations. (see my other articles, posts at www.mikerussell.com, and book Wrong Until Right - How to Succeed Despite Relentless Change for more detail)
Agile leadership at the company level is making progress but still in infancy from an adoption point of view.
- The agile movement has roots mostly in software and at the team level. It has since expanded in an attempt to address enterprise agile, yet still mostly resonates in technical or product areas. Many executives still believe agile is for "IT."
- There is increasing interest in leveraging startup methods in existing businesses and beyond startups. Lean startup conferences are beginning to add significant agenda time to adoption beyond startups. However, startup mindsets are not easy to adopt in companies built for stability and minimizing change.
- The first business agility-focused conference (Business Agility 2017) was just held last February in New York.
- Interest in professional groups like the Agile Leadership Network is also growing.
Agile leadership is needed and gaining ground, but still far from mainstream.
That begs the next question: how does one become a good agile leader? Training companies and others smell the opportunity and are beginning to roll out "agile leadership" training, but what is a good path?
More on that in the next insight ...
By Mike Russell
CEO/Founder at Princeton Pragmatics Inc
7 年Dear Mike, Having worked as one of your subordinates in the past, I have seen your change leadership in action. In practice, you have been successful in achieving appropriate dialog within the organization and had listened to diverse perspectives when taking decisions. So, I expect your book to reveal a good quality practitioner oriented view. I have been looking at scholarly perspective of change and more often have been asked to look for practitioner oriented view and synthesize with the scholarly theories. Speaking or theories which are generic, some objectivity may be necessary when understanding new problems. I see your thread as an excellent opportunity to investigate your practitioner oriented view on some of the related concepts and theories that may somehow related to the statements made by you in this thread. I would like to know you practitioner oriented view with some reflexive critique on the statements which I am going to make below. Your expert thoughts should help us to shape our understanding about change management. When you highlight the role of ‘Agile Leadership’, I presume that you are speaking from the point of view of the change leadership agency. In your thread I noticed the following: ‘What has changed: leaders can no longer choose a path forward with confidence that the path will be completely successful. Relentless change has reduced or eliminated that ability.’ (Russell, 2017) Caldwell (2003) recognizes the existence of multiple change agencies such as Leadership, Management, Consultancy and Team based. Each of these agency types has some importance. One of the reasons for the dilemma mentioned by you is due to the one dimensional models of analysis built based on each of these change agency perspective. It looks like the focus of unique attributes related to the leadership such as heroic qualities or traits seemed to have undermined the significance of the existence of other change agency roles (Caldwell, 2003, p.140). The reality is that the modern day problems have grown to be to complex that no one individual can not alone determine the fate of the change. Dooley K.J. (1997) provides the idea of the Complex Adaptive Systems (CAS), as it is applicable to organisation behaviour (Dooley, 1997, p.69). The idea of CAS stems from three paradigms of management thought. The system theory paradigm allows the scholars to look at the organisation as a control system with feedback loops for correcting its strategy (Dooley, 1997, p.71). The idea of adaptation and resource constrained competition driving the process of change enables the scholars to examine change in a very complex organisation using the population ecology paradigm of thought (Dooley, 1997, p.72). This sort of evolutionary change (adaptation) is quite common in the field of technology (technology speciation), according to Cattani. G. (2008).Intelligent beings make intelligent decisions, so are the organisations which take organisational decisions. This notion makes it necessary to appreciate the paradigm of information processing (Dooley, 1997, p.74). In your thread there is another statement which attracted my attention: ‘Leaders must now adopt and promote a "wrong until right" mindset in their organizations.’ (Russell, 2017) I think the idea that "wrong until right" resonates the idea that most real world problems are not completely defined at the time of origins. Sometimes our actions shape the outcome, as there can be multiple possible alternatives and outcomes at a given point of time. However, the very fact that we recognize “Wrong” and “Right” depends on a mere perspective, the leader dominated decision-making related to change appears to be vulnerable to lack of perspective. The idea that ‘Leaders must adopt and promote’ might turn out to churn a dominant story. If that dominant story is monologic, that closes the door to other alternatives and perspectives of ’being right or wrong’. Beech, MacPhail and Coupland (2009) identify the existence of self-sealing monologic stories that can exist within the same environment giving an appearance of dialogical appearance. In conclusion, the presence of self-sealed stories so close to each other, drove the sense-making process to work in silos- that resulted in gaps in solution to the problem. Given this theoretical perspective, in my opinion, it is important to explore other paradigms of change research in addition to leadership change agency. As a software engineer, I have seen Agile being used as a process to change. With your leadership twelve years ago, we did Sprint Retrospective work. These retrospective meetings promoted dialog within the community enabling us to question the process itself (which practice to retain and which practice to eliminate). Therefore, I think, it is worth to mention that it is not just assuming ‘wrong until right’, which a kind of single loop is learning; but also adjusting the process which involves a double-loop learning (Argyris, 2002) may be important. I am looking forward to get your practitioner oriented input to fill the gaps of our understanding on this topic. I will visit you website and read more. References: Argyris, C. (2002) ‘Double-Loop Learning, Teaching, and Research’, Academy of Management Learning & Education, 1(2), pp.206-218. Beech, N., MacPhail, S. & Coupland, C. (2009) ‘Anti-dialogic positioning in change stories: bank robbers, saviours and peons,’ Organization, 16 (3), pp.335–352. Caldwell, R. (2003) ‘Models of change agency: a fourfold classification’, British Journal of Management, 14 (2), pp.131–142. Cattani, G. (2008) ‘Reply to Dew's (2007) commentary: "Pre-adaptation, exaptation and technology speciation: a comment on Cattani (2006)"’, Industrial & Corporate Change, 17 (3), pp.585–596 Dooley K.J. (1997) ‘A complex adaptive systems model of organizational change’, Nonlinear Dynamics, Psychology, and Life Science, 1 (1), pp.69–97. Russel, M. (2017) ‘What is an Agile Leader?’, LinkedIn, [Online]. Available at: https://www.dhirubhai.net/pulse/what-agile-leader-mike-russell. [Accessed: 11 Apr 2017].
USAA - Retired Director, UTSA College of Business Faculty, Executive Coaching & Advisor, Innovative Visionary, Award-winning Board of Director, PMLG Executive Consultant, Inventor, US Patent holder.
7 年I will be speaking at Innotech San Antonio 2017, on this exact topic at 10:40am on April 12th. I believe and have identified 3 major keys to master to remain successful in the rapidly evolving elements in today's competitive business environment.