What Are The 5 C’s Of Digital Marketing And What To Do About Them?
Viraj Damani
Co-Founder at Tru Performance Inc. and Autonomix | Digital Transformation & Solutions | AI & Automation | Cloud, Data & Analytics | Revenue Generation | Strategic Partnerships|
Digital Marketing is not a new term to anyone; everyone is well aware that Digital Marketing is used to generate revenues. People know about how digital marketing is adopted to take the business to a higher level. Digital Marketing is the perfect use of digital technologies to enhance and encourage company and customer relationships.
Today, Digital Marketing has become the paramount factor for marketers to make their business strategy at a peak in the industry.
Here, what the company needs to perceive, is the effective use of Digital Marketing to provide their potential customers the products or the services they have been looking for.
In this era, Digital Marketing is earning popularity in full swing. Additionally, the Digital Marketing industry experts introduce various tricks and tactics that enact the proper method to reach out to the target audiences.
Among all the Digital Marketing practices, five such key elements blend magically into the company-customer relationship’s activities and offer firm results, both to the company and the customer.
This article runs through the 5C’s of Digital Marketing and the appropriate approach to using them.
Content
We often come across the phrase “Content is the King”; perhaps, that is true because the strengths and weaknesses primarily depend on its content. It is the content that keeps the customer engaged with the website and ends up bringing organic traffic. Customers, competitors, almost everyone has an eye on your content and what material you provide to the customer. Thus, the content has to be relevant and perfectly suitable for the customers’ demands.
If the content doesn’t convey the message that a customer is seeking, it probably loses the entire marketing strategy’s essence. Therefore, create content that is useful to the customer. The content should be inspiring and should help in clarifying the context of the company.
Content on a website or social media platform must not look like a mere formality. Instead, it should have the capability to fetch the customer’s attention. And Customers’ attention is drawn only if they find the content helpful to them because without an adequate influence of content, the idea of presenting the message is meaningless.
Content should be crisp and understandable to the customer. It should simply present the ideas and information that the company is promoting and, at the same time, the customer is interested in it.
Creativity
The second element that is enlisted in the index of 5C’s is creativity.?Content marketing?relies on the creativity of the experts. The creation of content requires immense caliber like the content has to be original and must have the ability to offer much more than the competitors. Creativity and innovation are must-added components that make the content-rich.
Try using pictures compatible with the content. Pictures play like a brief highlight to the customer. If the picture is suitable to what a customer is looking for, they will stick to the page and scroll down. If there is no picture, there is a chance the reader can leave the page and look for some other appealing content.?
Creativity can be in any form. It’s not that just adding an image would fulfill the place of creativity. Creativity can be any video, infographic, or other art forms that go well with the customer’s demand. The images that you post on social networking sites must complement the content. The main focus is to present the best service with your context that overlaps the competitor and fits in a company’s competitive advantage criteria.
Consistency
The 3rd C that boosts the marketing strategy for a business is determined consistency. No matter how much time a company requires, but the priority should be consistent. In this hustling world, don’t rush for a quantity. Instead, run for quality. And a better quality emerges only if you are consistent with your service.
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If you are unable to update an article or a blog daily. No worries! Yes, you read that right. If you cannot post daily, do not stress, yet try to be consistent by imparting inspiring and influencing content to the reader.
You can maintain proper consistency, fix a schedule, and try being regular on that idea. Whether it’s a client report, newsletter, or an editorial on your page, you need to be consistent on that. Monthly, weekly, or on alternate days, there should be a specific time zone for your contexts.
Communication
Communication is a channel to reach out to any person, universally. In Digital Marketing, communication is the fundamental aspect that is indulged in the marketing method’s tools.
Without proper communication, nothing is possible. A conversation with the client/customer or employees is a necessary thing. Today, we have various platforms that fill the void of the communication gap.
Gone are the days when we need to meet physically and discuss things or sell a product. At present, we have a million mediums that can virtually convey our message and purchase things at home. The Covid-19 pandemic is a befitting example that makes us realize the value of communication.
Companies allowed work-from-home to their employees, and accurate communication is a significant factor that didn’t harm their work and business. Thus, this is how communication is a superlative part of Digital Marketing.
Client Customization
Last but not least, client customization is an integral part of the whole business game. As the foundation of a business is dependent on a client or customer. If there is no customer, there is no point in any business. It is the client for whom all the practices of Digital Marketing are applicable.
In today’s age, customization contributes essential perks to the customers and the business. The client now collaborates with a prolific Digital Marketing agency to execute their business profoundly. And a client’s trust is won by the agency only after making them believe in the flawless service offered by them.
There should be a customized method to reach out to the clients, like checking on them, doing some formal research. Ensuring you are interactive enough to understand their goals. Understanding their requirement is the first hand you extend to them for making marketing campaigns a better opportunity.
Overall, these 5 C’s are the subtle tools that enhance the purpose of Marketing.
Operate this 5C Analysis of Digital Marketing to upgrade your Marketing Strategy
Embracing these 5 C’s of Digital Marketing, it is foolproof that it refines the marketing strategy. Digital Marketing is an exceptional podium to drive business revenue growth. It has to practice appropriately, favoring its customers. Analyzing these tactics plays a significant role in making the business sustainable in the industry.
These 5C’s also encouraged swot analysis that eventually promotes a healthy business in the market. Swot stands for Strengths, Weakness, Opportunities, and threats of the business. It helps the company figure out all the strengths, weaknesses, opportunities, and threats related to the particular product or the company’s service.
Use these strategies and see your business shining bright to offer the best services to the customers. If you implement these 5C's in your business, you have the flexibility to connect better with your potential customers. It helps in engaging the customer, communicating, and gives a reasonable conversion rate to your company. In the company days, these 5C's will perform extensively and help you grow your business exceptionally.