What 300+ days studying FinTech marketing taught me about human behavior

What 300+ days studying FinTech marketing taught me about human behavior

The best protocol rarely wins. The best story usually does.

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Everyone in Web3 is racing to build infrastructure—last week’s whole newsletter was about Visa’s $1.4Q bet on tokenizationbut they're forgetting about the one bridge we still haven't built. ???

Visa didn't lead with numbers when sharing their news. They led with the story. Web3 projects have mastered trustless systems. Now they need to master human trust.

Technical documentation won't make people care about your protocol.?

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The single most important part of marketing Web3 projects that no one talks about is balancing data with storytelling. That’s the exact intersection I live at with my background in marketing and my passion for all things Web3. After analyzing Visa's recent $1.4Q tokenization bet and studying dozens of successful Web3 launches, this week we’re diving into the patterns I’ve noticed that are worth sharing.

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Will’s Picks

A few things I’ve loved reading this week—

The Web3 Marketing Paradox

Most Web3 founders obsess over metrics. Transaction volume. TVL. Token velocity.

But here's what I've learned building marketing strategies for blockchain platforms: the projects that win don't just have the best metrics—they tell the best stories.

Check out my full 2025 FinTech <> Crypto Report here

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The Current State of Web3 Marketing

Web3 marketing typically falls into two camps:

1. Pure metrics ??

  • Transaction volumes
  • Technical specifications
  • Network effects data
  • Growth statistics

2. Pure hype ??

  • Vague promises
  • Excessive buzzwords
  • Unrealistic projections
  • FOMO-driven messaging

Both approaches miss the mark. Here's why:

The Data Paradox

Web3 founders pride themselves on data-driven decisions. This makes sense—we're building trustless systems powered by mathematical certainty.

But this creates a blind spot.

Looking at Visa's recent $1.4 quadrillion tokenization announcement, the numbers are staggering:

  • $7T in currency markets
  • $277T in government bonds
  • $89.5T in stock markets
  • $280.6T in real estate
  • $6,667.1T in derivatives

This is massive, but instead of digging into the why and how and what does this mean, Web3 founders are still tweeting 'gm' into a void.

We need to fix the marketing gap between the numbers and Visa's story about transforming financial infrastructure. Connect the cold data to human impact.

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Why Stories Matter in Web3

People don't believe in facts. They believe in stories that make sense of those facts.

On top of that, your protocol white paper is 47 pages long and your users' attention span is 47 seconds.

The most successful Web3 projects understand this:

  1. Ethereum didn't just sell smart contracts—they sold a vision of a "world computer"
  2. Uniswap didn't just promote liquidity pools—they championed financial accessibility
  3. Chainlink didn't just market oracles—they told a story about trusted data revolutionizing industries

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The Success Framework

After working with dozens of Web3 projects, here's what actually works:

1. Start with Data Foundation

  • Clear problem definition
  • Market size quantification
  • Technical differentiation
  • Growth metrics

2. Build Narrative Architecture

  • Core value proposition
  • Target audience pain points
  • Industry transformation story
  • Human impact focus

3. Bridge Technical & Human

  • Simplified explanations
  • Real use cases
  • Customer success stories
  • Industry parallels

4. Maintain Credibility Balance

  • Verify all claims
  • Conservative projections
  • Transparent communication
  • Regular updates

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Implementation Guide

Here's how to execute this in your Web3 marketing:

1. Technical Documentation

  • Keep it comprehensive
  • Include all data points
  • Maintain transparency
  • Enable deep dives

2. Marketing Communication

  • Lead with story
  • Support with data
  • Focus on impact
  • Emphasize solutions

3. Content Mix

4. Channel Strategy

  • Technical details → Documentation
  • Vision/updates → Social media
  • Community → Discord/Telegram
  • Education → Blog/Newsletter

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The Path Forward

The future of Web3 marketing isn't choosing between data and storytelling—it's mastering both. The winners will be projects that can:

  • Prove their value with data
  • Explain their impact through story
  • Build trust with transparency
  • Maintain consistency across channels

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How Can I Help?

Catalyst helps Web3 companies build thought leadership that drives growth. Let's talk about your strategy. Hit reply if you want to grab coffee and dive deeper—always down to chat fintech, crypto, and content strategy.

Will

Taylor Stephens

Creative Lead: Copy & Strategy | Making brands feel human.

1 个月

I've been working with a lot of fintech clients the last few years, so this was super helpful, especially since you break things down so quickly and use that key method to highlight. Hitting subscribe was an easy decision for me ??

回复
Stephen Porter MBA

Leadership Strategist | Expert in Transforming Teams & Driving Performance | Executive Coach | Specialist in L&D, NLP, Nonverbal Communication and Leadership Psychology

1 个月

?Without compelling stories that connect to people's values, the technology risks being misunderstood or ignored.? Will Leatherman

回复
Saurabh Ricko Jaiswal

??Inspiring Excellence | Founder, InspireX | Ex-Vodafone, Airtel, Ooredoo| #1 Creator in SG, World #40 (Leadership)| ??Award Winning Storyteller & Speaker ??| Follow me for Personal Transformation, Marketing & Leadership

1 个月

Spot on! Will In Web3, the tech is groundbreaking, but it’s the stories and the human connection that make people truly engage.

回复
David Brier

$9bn+ in sales. I build brands that customers chase after. If you're done wasting ad dollars, let's talk. Make your brand a magnet, not a money pit.

1 个月

Will, brilliant! You nailed it:?human trust, that's the bridge.?Numbers are cold, STORIES are warm.?Let's all CONNECT.

回复
Ricardo Cuellar

HR connoisseur

1 个月

Web3 needs more than just infrastructure; it needs human connection. Telling the story behind the tech is what builds trust and makes people care.

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