We're recruiting Administrative Officers

We’re recruiting Administrative Officers (AOs) to join our Customer Services Group teams at the Home Office, across a variety of locations.??

We offer a starting salary of ￡26,750 (National) or ￡30,750 (London) as well as full training.??

About the role??

The Customer Services Group brings together Asylum & Human Rights, Asylum Support and Dispersal, Asylum Accommodation Centres, Resettlement Group, Passports, Citizenship & Civil Registration, Customer Operations Support Services and UK Visas & Immigration. As a major operational arm of the Home Office, we play a vital role in supporting the economy and cultural life of the UK.?

You will make decisions that will help place our customers’ needs at the centre of what we do, ensuring that customers’ voices are heard.??

As an Administrative Officer you could be posted (depending on business demand) in teams that deal with UK citizens applying for passports, as well as foreign nationals wishing to come to or stay in the country for visits, work, study or to be with family. You may also manage claims from people seeking refuge as asylum seekers.???

You will be provided with full training for all roles as required.??

Meet the team??

Learn more about our work and ask us questions, at our one of our online events.???

• Thursday 14th November at 12:00-12:30 ??

• Tuesday 19th November at 16:00 – 16:30 ??

Benefits

As well as the salary, you’ll receive a Civil Service Pension with an employer contribution rate of 28.97 %, as well as a range of other brilliant benefits including flexible working and 25 days annual leave on appointment, rising with service.??

Find out more about some of the other benefits we offer. ??

Apply now??

The closing date for applications is 23:55 on 25 November 2024.??

Visit Home Office Careers to find out more about the roles and how to apply.???