Wellness is Old School, Employee Experience is the now the Rage.

According to?Jostle,?employee experience?refers to anything and everything an employee is exposed to over the course of their employment at a company: from the interview process, onboarding, development, everyday processes and workflow, the tools they use, the conversations they have, all the way to offboarding.

The cost of "Losing" employees is astronomical, so they say. How accurate is the research if any? Is perhaps dependent on your industry or business sector?

I think that it depends on your management culture. Manager - Leaders set the pace and tone for any business. This is common cause. Rubbish Manager - Leaders that require people to adapt to them lose employees all the time. Even if the employee stays for any other reason, they are never fully committed, motivated or loyal. In this environment employees may experience wellness issues that impact their professional, personal, social and spiritual life. Unhealthy employees become a managerial nightmare which impacts on your attention to focus on core business issues that determine the survival of the business.

In the first place if you adapt to your employees then you will bear the fruits of this in the response from your employees. Sounds weird but it is worth thinking about. You employed them to deliver their services against the experience and qualifications they had. Midway they see that you are a self centered sociopath with narcissistic character traits. its all about how you want to rule as opposed to how they can help you grow.

Managers have to change their behaviours to ensure that they keep the talent in their company. it is cheaper but it is also a mindset shift that needs to occur in the company. the idea behind employee experience is that even though employees may go through issues personally or professionally, you are there for them as the manager - leader. All in!!In good times and bad. Should they leave they will say that it's because they need to grow but have had one of the best employment experiences in their life. Employees in the next normal have to now cerate experiences for their staff. Not only do your employees inform your company culture and your organizational values, but companies that are known to have a great employee experience also tend to deliver stellar customer experiences.?

As reported by?Harvard Business Review, “companies that excel at customer experience have one-and-and-half times as many engaged employees as customer experience laggards do.” More engaged employees can also mean more revenue.

"According to the author and speaker?Jacob Morgan, there are three components that make up employee experience: culture, technological environment, and physical environment.

• The cultural: how employees feel when they’re inside an organization, which is impacted by “…the organizational structure, leadership style, compensation, and benefits, etc.”
• The physical: pertains to the workspace and “…anything that can be seen, heard, touched, and tasted like desks, chairs, art, and meals.”
• The technological: the overall experience of “…the tools an employee needs to do their jobs, including the user interface, mobile devices, and desktop computers.”

Employee experience, even once it’s been improved upon, is not fixed. The employee experience, and the strategy behind it, must leave room for adaptation to organizational factors both within and without your control.

It’s best to?approach employee experience with a growth mindset.?Outline journey maps and plans, but constantly be questioning and tweaking them to find out what works best for your employees and organization.?" (Khadijah Plummer 2022)