Well, that went well!
My webinar on 'Towards Business Excellence through management of Quality & Waste' went well yesterday! Where else do you get Juran, Covey, Jerry Maguire all quoted in the same message? 'Help me to Help you!' said Tom Cruise in the 1996 classic and if I can help you better engage and communicate with people outside of your department, in betterment of Quality, Service or Cost controls, then call, Skype or email me via NSF.org.
The webinar will be on our site soon. Hope you enjoy it