Welcome to the Zonal Newsletter
In this month's newsletter, you'll find:
RESEARCH
The truth behind no-shows
No-shows?remain?an ongoing challenge for the hospitality industry, costing UK hospitality a collective ￡17.6bn a year in lost sales. In this report, we reveal the extent of the?no-show’s?problem, including?the factors influencing no-show rates, how hospitality stacks up against other sectors?and more…?
CASE STUDY
Shorefield Holidays reduces inventory management costs and boosts guest experiences with connected tech from Zonal
With a drive to deliver unforgettable experiences for their guests,?owners and residents, as well as to join up their technology across their park restaurants?to deliver better integration and?facilitate?cost savings,?Shorefield Holidays began the search for a technology partner that could help take them to the next level. Discover how Shorefield Holidays Ltd ?reduced inventory management costs and boosted guest experiences with Zonal’s connected tech.?
INSIGHTS
Easily manage online deliveries and streamline operations with Zonal Delivery
Whether?you’re?looking to simplify your delivery order process via one centralised platform, improve order accuracy or discover insights with in-depth reports, Zonal Delivery is a simple yet powerful solution to help you effectively manage your delivery operations.?
WEBINAR
How can hospitality businesses combat no-shows?
In this?webinar,?we’re?joined by industry experts from Mitchells & Butlers PLC and Bums on Seats to explore the current bookings landscape, the impact of consumer loyalty on no-shows, the importance of real-time booking availability, and share their advice on processes and procedures operators can start implementing today to start tackling no-shows in their business.
BLOG
Beyond discounts: Three strategies to enhance customer loyalty
Operators are increasingly adopting diverse methods to cultivate customer loyalty, leading to creative and engaging experiences for their customers. Read how Gusto Italian , Cosy and Flat Iron are cultivating loyalty.
EVENT
UK Hospitality, Christmas Lunch – we hope to see you there!
We're excited to be attending and supporting the fantastic UKHospitality Christmas Lunch event in December and would love to catch-up if you’re attending, so make sure to come and say hi to our team!??
If you'd like to discuss your current technology requirements, our team of hospitality technology experts would be happy to help!