Welcome to the Zonal Newsletter
In this month's newsletter, you'll find:
RESEARCH
Fixing people’s hospitality bugbears
This exclusive research of 5,000 hospitality consumers reveals the biggest frustrations guests encounter when engaging with venues, both in-venue and pre-visit, how these frustrations differ between demographics, and what actions they are likely to take following a frustrating experience.
BLOG
The Toggle Guide to Father’s Day gifting
Father’s Day is almost here, and the scramble to find the perfect gift for Dad is officially on! Toggle are giving you the inside scoop on what’s hot in the world of Father’s Day gifting to help you prep for the special day.
NEWS
New insights reveal top reasons for no-shows
From having a change of plans to others in the group cancelling, the latest insights from Zonal and CGA by NIQ reveals the main reasons guests do not turn up for a reservation, and?shines a light on the ongoing issue of no-shows and the importance of educating customers on the impact this has on hospitality businesses.
We are hospitality
As hospitality experts, we understand your business because it’s been our business too. We’re the support teams that work with you, and don’t down our tools until the job is done. With a decades-long track record of industry firsts, our robust and reliable technology is designed to keep you trading no matter what, and our UK-based help centre is open whenever you are.
领英推荐
PARTNERSHIPS
Two Minute Tech: TiPJAR
In this latest edition to our Two Minute Tech series, Kate Groombridge , Senior Account Manager at Zonal, is joined by James Hart , Head of Product & Operations at TiPJAR? , to talk about the upcoming tipping legislation and how the TiPJAR platform can benefit hospitality businesses and their teams.
Zonal partners with Zero Carbon Forum
Zonal is delighted to announce our latest partnership with Zero Carbon Forum , a non-profit organisation empowering members to reach their sustainability targets with more speed, efficiency, and profit as a united effort. Zero Carbon Forum works with one third of the UK hospitality industry, improving sustainability efforts for 35,000+ pubs, bars, restaurants and hotels.
EVENTS
Upcoming events in June – we hope to see you there!
We're excited to be attending and supporting a range of fantastic events in June and would love to catch-up if you’re attending, so make sure to come and say hi to our team!
UKHospitality Conference, 13th June View event details
Institute of Hospitality Dinner & Awards, 17th June View event details
BII Summer Event, 18th June View event details
Propel Info Multiclub, 20th June?View event details
If you'd like to discuss your current technology requirements, our team of hospitality technology experts would be happy to help!