Welcome to the Zonal Newsletter
In this month's newsletter, you'll find:
RESEARCH
Brand loyalty in hospitality
Brand new consumer research consumers are to switch to a different hospitality brand, how hospitality compares to other sectors, and what types of loyalty schemes keep consumers coming back for more. Download our latest GO Technology report to discover all of this, and more, with insights from 5,000 hospitality consumers.
BLOG
Are you prepared for the Employment Allocation of Tips Act?
With the?new?Employment Allocation of Tips Act coming into effect on the?1st?October, the hospitality industry is bracing itself for a significant shift in tipping legislation that will reshape the way businesses manage and distribute tips and service charges.?To help ensure you are prepared?our partners at TiPJAR? have produced a quick step-by-step guide on how to transition to the Fair Tips Act.
CASE STUDY
North Brewing Company overhauls front and back-of-house operations with Zonal's tech stack
Faced with an existing system that was unreliable and?failing to meet the needs?of their expanding business,?plus?mounting pressure caused by the ongoing cost-of-living crisis, North Bar began looking for?a new technology?partner to help them combat these challenges.?Since working?with Zonal, the team have transformed?their operations,?making?significant time?and cost savings,?giving them time back to?focus on?providing?great hospitality experiences.
INSIGHTS
Making the switch to Zonal
From our step-by-step onboarding process, supported by our dedicated onboarding?partners, to our consultative approach to account management, our team of?passionate?hospitality experts are always available to make sure you get the most out of your technology. We?work hard to provide best-in-class hospitality technology, paired with reliable support, 7 days a week, every day of the year. No matter the occasion, and no matter the challenge,?we’re?here for you.
INSIGHTS
Whitepaper: Why data matters to small hospitality businesses
Data is an incredibly valuable tool for hospitality businesses. It can be used to improve any and every aspect of your business – grow margins, cut waste, streamline processes,?acquire new customers, improve customer service and much, much more.?Discover the importance of data for hospitality businesses, and how it can be used to improve the customer journey and build loyalty.
BLOG
The Impact of the Climate Crisis on Your Hospitality Business: Why Carbon Accounting & Climate Action Matters Today
The climate crisis is no longer a distant threat but is already having a very real impact on the hospitality industry. That impact is both direct, resulting in increased costs as supply chains are put under increasing pressure and the cost of energy increases, and indirect, driving new attitudes and expectations of customers, employees, and investors. Net Zero Now has put together a helpful article to help you understand how the climate crisis?impacts hospitality and discover why carbon accounting matters.
EVENTS
Upcoming events - we hope to see you there!
We're excited to be attending and supporting a range of fantastic events in October and would love to catch-up if you’re attending, so make sure to come and say hi to our team!
MA Leaders, 2nd October
Pennies Autumn Celebration 2024,?15th October
Boutique Hotelier Awards, 15th October
Hospitality Tech Expo ,?15th-16th October
Independent Hotel Show London , 15th-16th October
Holidaymaker 's XP Hospitality, 23rd October
Propel Info Multi Club,?30th October
Tourism Management Institute Annual Convention, 31st October?
If you'd like to discuss your current technology requirements, our team of hospitality technology experts would be happy to help!