Welcome to the Rohi Support Program Newsletter

Detailed Outline of the Microfinance Expert Course

As part of our commitment to professional growth and enhancing the capabilities of MFIs and MFBs, we are excited to introduce the Microfinance Expert Course. This comprehensive course is designed to provide in-depth knowledge and practical skills essential for the effective management of microfinance services. Below is an outline of the course units:

Unit 1: Trends and Best Practice

• Introduction to microfinance clients: Needs and financial management.
• Characteristics and origins of MFIs.
• Future trends and leveraging them for MFIs.

Unit 2: Managing Micro Credits

• Loan cycle and lending methodologies.
• Detailed roles and tasks of loan officers.
• Loan analysis, site visits, and financial assessments.
• Tips on loan monitoring and delinquency management.
• Agri-lending specifics.

Unit 3: Managing Micro Savings and Micro Insurance

• Importance and mobilization of micro-savings.
• Risk management procedures for deposit-taking.
• Overview of micro-insurances and international best practices.

Unit 4: Practical Ethics in Risk Management & Risk Governance

• Types of risks in financial institutions.
• Tools and measures for risk mitigation.

Unit 5: Marketing and Sales

• Market research and identifying client needs.
• Customer Relationship Management.
• Microfinance marketing strategies.

Unit 6: Financial and Social Performance Management

• Measuring financial and social performance.
• Profitability management and funding for growth.

Unit 7: Management of Human Resources

• Leadership, motivation, and change management.
• HR strategic planning and operational setup.

Unit 8: Specialized Topics

• Agricultural Lending: Tools and evaluation for agricultural finance.
• Mobile Money & Digital Financial Services: Business models and strategies.
• Islamic Microfinance: Overview and market importance.

We invite MFIs and MFBs to enroll their sales staff in this course to gain comprehensive insights and skills necessary for professional growth and operational efficiency in the microfinance sector.

For more information and enrollment details, please contact us at [email protected] or visit our website at Rohi Support Program.

Thank you for being part of our journey towards financial inclusion and empowerment. Stay tuned for more updates and opportunities from the Rohi Support Program.

Warm regards,

Muhammad Amir CEO, Rohi Support Program

NRSP Microfinance Bank easypaisa digital bank HBL Microfinance Bank LTD FINCA Microfinance Bank Ltd, Pakistan Apna Micro Finance Bank Limited Mobilink Microfinance Bank Ltd Sindh Microfinance Bank Limited ADVANCE SMART MICROFINANCE LTD ASARA FOR HUMANITY NETWORK Akhuwat ASA Microfinance Bank National Rural Support Programme Punjab Rural Support Programme SRSO (??? ???? ????? ???????????) Rural Community Development Programme - RCDP Rural Support Programmes Network