Welcome to the CXM Experience: Episode #1
Customer experience is the new brand, and in a world where everything is moving online, customer experience has become strategically critical for all organizations, large and small. Welcome to the CXM Experience, a new podcast series where I'll be featuring tips, insights, and strategies to help you delight your customers and prospects. It's a Customer Experience... experience.
You can find the podcast in your favorite directory, or on Apple Podcasts.
Empowering brands to reach their full potential
5 个月Grad, thanks for sharing! How are you?
Founder and CEO of Scorch? I Investor/Inventor of PingPilot? and Click-to-Human? technology
4 年Great to hear your voice and perspective on CXM and the modern channel experience!