??Weekly Mind Sweep #152 | Curated Conversation | Civility
Jamie Chapman
Business Consultant. Transforming entrepreneurial ideas to profit. Strategic Advisor | Collaborator | Panelist | Speaker | Leader | Brain Geek
December 2024
*Week 152: Curated Conversation: Civility
Week 153: Mind Your Business: Civility
Week 154: Manage Your Mind: Civility
Week 155: What’s on My Mind: Civility
New to the Weekly MindSweep? Past issues live here.
In the MindSweep this week:
Civility – Small Acts, Big Impact.
The weekend before a major holiday might be the worst time to head to the grocery store. A quick trip for a few essentials can become a masterclass in patience and preparation.
For me, attempting such a feat requires a carefully packed mental toolkit. Some essentials I rely on include:
Let’s sweep the brain…
?? Rather watch or listen instead of read? Now you can!
Thankfully, on this particular trip, I also had my husband with me to divide and conquer Wegmans—a store as delightful as it is chaotic. If you've ever navigated their labyrinth of a layout, you understand the challenge.
Why is the bread at the start of the store? And don't get me started on the fruits and vegetables section.
Still, there's something oddly calming about hand-selecting your tomatillos while catching a glimpse of your partner navigating his way to the potatoes. [2]
It's one less thing to manage in a high-energy environment.
With most of my vegetable list checked off, I spotted my last item nearby—a head of red cabbage. Maneuvering through the crowd required patience as shoppers lingered and a staff member restocked lettuce nearby.
Threading my way closer, I asked:
"Excuse me, could I grab a head of red cabbage?"
The staff member, head down and hands moving quickly, barely glanced up and, without missing a beat, responded:
"OKAY, PEOPLE, this is a busy time of year for the grocery store. It will be like this for six weeks–everyone chill out!
In that moment, a younger version of me might have snapped back with something equally sharp. Instead, I took a deep breath, pulled out the 47 years of learned patience with a side of empathy and Compassion, and kindly responded with a smile and:
"Thank you for all your hard work; we all appreciate it!" Their expression softened, and they smiled back, replying,
"Thank you for understanding!"
That moment wasn't just about avoiding conflict—it was about creating a connection where there might have been tension. It's a small example of how civility, even when it feels inconvenient, can transform interactions. [3]
This month, as we transition from exploring conflict to embracing civility, we'll unpack what civility truly means and how it can elevate our personal and professional lives.
We'll close out the year and delve into the neuroscience of civility, its impact on relationships, and the ripple effects it creates in our homes, businesses, and communities.
As always, let's begin with its definition:
ci·vil·i·ty
/s??vil?dē/
noun
Formal politeness and courtesy in behavior or speech.
I'd also like to share with you a definition that I found from the Institute for Civility that felt more aligned with our like-hearted community: [4]
"Civility is about more than just politeness, although politeness is a necessary first step. It is about:
Gosh, that sounds more like our community and Curated Conversations![*]
Did you know that, on average, humans experience or witness more than one act of incivility daily? According to the 2024 Q3 SHRM study of civility in the US, workers collectively experience or witness a total of:
As you navigate this season of long lines, full schedules, and heightened emotions, remember the tools you already carry—empathy, patience, and kindness. [10]
Just like leaving the grocery store with red cabbage and a kind heart, practicing civility is about leaving every interaction a little brighter.
Let's dive in with curiosity and intention, starting with a deeper look at civility's definition and its role in building a more compassionate world. [10]
My questions for you this week :
Think about a recent situation where you faced incivility. How did you respond, and in hindsight, what tools could you have used to navigate the situation differently?
How does civility impact the resolution of conflicts in your personal or professional life?
领英推荐
Reply and share with me!
Let’s discuss ways I can support civility for you and your business.
Jamie’s Second Brain Corner:
[X] Did someone say GPS + MAP?! Learn more about my Personalized MindSweep Mapping Process!
What I’m reading and where to find me!
What I’m reading:
Women Holding Things
Written by Maira Kalman
From a wonderful trip to downtown Natick. A dear friend and I stopped in The Hive Natick - to find it full of books! Visit Ten Trees Books!
From the critically acclaimed artist, designer, and author of the bestsellers The Principles of Uncertainty and My Favorite Things comes a wondrous collection of words and paintings that is a moving meditation on the beauty and complexity of women’s lives and roles, revealed in the things they hold.
“What do women hold? The home and the family. And the children and the food. The friendships. The work. The work of the world. And the work of being human. The memories. And the troubles. And the sorrows and the triumphs. And the love.”
Mindful Connections:
Connecting like-hearted entrepreneurs to build relationships, offering support, understanding their passions, and sharing their names in rooms of opportunity.
Thursdays at Noon EST
Join us THIS Friday, December 6th, at the MetroWest Chamber of Commerce for this two-hour interactive business community experience. We'll discuss ways to cultivate business through Sales, Marketing, and Communication methods that support relationship building, showing up authentically, and connecting deeper with colleagues and the people you serve. 9-11 am - Open discussion, community support, brainstorming ideas. Join us in meeting business owners in our community. You'll leave with new tools to help you make connections and build your business!
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Oh, Hi! I’m Jamie Chapman
Self-proclaimed brain geek, relationship builder, and business consultant who helps heart-centered entrepreneurs and small businesses execute their big ideas.
I have always been a curious person who thrives on helping others succeed.
Finding solutions is what I do.
When my twin boys were diagnosed with ADHD in elementary school, I had to learn how to navigate a school system that wasn’t built for neurodiverse individuals. By helping my boys find ways to succeed in these spaces, I realized the importance of shining a light on the gifts we bring to the world.
In a society that tries to “fit a round peg into a square hole,” I am here to support entrepreneurs and small business owners who want to take a different path to success.
While supporting small businesses in various industries, I have a special place in my heart for neurodiverse entrepreneurs and ADHD business owners.
Relationships and a holistic, human view of your business needs is something I value.
I meet you where you’re at and support you in getting where you want to go.
With a multifaceted approach to problem-solving, and extensive knowledge of executive functioning, habit formation, and the neurodiverse and ADHD entrepreneur’s mind, I support small business owners to thrive and feel proud of what they’re building.
My background is in manufacturing and business operations. I use my decades of experience with developing systems and processes to make your business operations smoother and more efficient.
As a perspective integrator and big-picture thinker, I want to help you execute your vision, spot inefficiencies, and find effective ways to grow your business.
Think of me as your strategic C.O.O. and partner in business success and growth. ?
Whether it’s 1:1 Consulting, MindSweep Mapping, or joining our Chickbook Creative community of business owners, I support idea generators in cultivating clarity and taking action to pursue their best ideas.
My purpose is to illuminate the gifts business owners and entrepreneurs bring to the world. I can’t wait to meet you and get started.
Virtual Assistant--Specializing in helping entrepreneurs with admin tasks and website management. Creating systems for email, calendar, and files to get everything in order.
2 个月So much great information shared. I look forward to reading some of your past newsletters!