The Weekend Picklist ? Every Salesforce Product, Scale Center, and AI Trailhead Badges

Every weekend, we’ll be delivering our top headlines – highlights from the previous week for you to enjoy with a cup of coffee!

The Ultimate Guide to Every Salesforce Product in 2023 [Infographic]

Salesforce provides a wide range of products ready to be tailored to you organization’s needs.

Among its offerings are (of course) Sales Cloud for sales management, and its logical counterpart, Service Cloud for customer support. Then, there’s Marketing Cloud for marketing needs, and Slack, a popular choice for business communication

?With specialized products like Industry Cloud catering to vertical-specific needs, and innovative solutions, such as Einstein GPT automating mundane tasks, Salesforce continues to advocate for integrated business solutions.?

?These offerings represent a fraction of Salesforce's robust ecosystem that aims to revolutionize the way businesses operate and interact with their customers.?[Read More]

Salesforce Winter ’24 Release Date + Preview Information

The Salesforce ecosystem is buzzing with anticipation.?With Dreamforce and the Winter ’24 release happening within 30 days, there will be plenty of exciting news on the horizon! The key information to note includes: when your production instance will upgrade, how to prepare your sandbox, and more.

While release windows vary, here is the key takeaway:?

• Note which of the key weekends affects your instance (either falling on Sep 2nd, Oct 7th, and Oct 14th, 2023). You can find specific upgrade dates on Salesforce Trust.?
• Prepare for sandbox upgrades on?August 26th, 2023?–?the perfect time to test the new features before deploying to your own org.

If you want to get a head start, pre-release orgs are already available with the Winter '24 update. New to this??No worries, you will be able to sign up soon. The remaining dates in the release cycle are still unannounced – however, you can likely expect an update in early August.?[Read more]

Salesforce Scale Center: Now Generally Available

Salesforce Scale Center is now generally available – exciting news for Architects, Developers, Admins, and others!?This tool is a game-changer, as it helps professionals design solutions that are scalable and future-proof.

The Salesforce Scale Center serves as a guide, helping to deploy apps without sacrificing performance. It does this by providing near real-time access to performance metrics, and giving insight to the root causes of problems. From there, you can use Scale Center to troubleshoot errors early on in the development cycle.

Key features of the?Org Performance?tab include: charts that?track database calls,?user logins, and?errors. It also allows for?performance comparison?across different time periods, providing deeper insights into system operations.

Once activated, Scale Center can be utilized in your production org and any full-copy sandboxes. This brings power to your fingertips, providing real-time insights to future-proof your Salesforce implementation.?[Read more]

7+ Trailhead Badges for Learning AI

To help Salesforce professionals learn about the emerging technologies, Trailhead will have 35+ new AI-focused Trailhead badges.?

Noteworthy badges include?Salesforce Einstein Basics?and?Data Quality, which highlight the roots of AI in Salesforce and the importance of robust data for any AI system.

The?Artificial Intelligence Fundamentals?and?Generative AI Basics?badges offer an enhanced look into AI models and technology. For those interested in AI's interaction with language, the?Natural Language Processing Basics?badge is essential.

Salesforce are also offering “Quick Look” badges for those who want to understand GPT features, in less time.?

Bonus: There’s the ChatGPT Mastery for Salesforce Professionals Course. Highly recommended, it offers a more comprehensive understanding of GenAI in the context of the Salesforce ecosystem.?[Read more]

Salesforce Industries - The Next Step in Your Career?

Salesforce Industries delivers industry-specific applications on the Salesforce platform (formerly known as Vlocity).?If you're contemplating where to specialize in the world of Salesforce, Industries clouds could be an option!?

You could specialize in delivering value to various sectors – from communications and media, to energy, insurance, and health.

One of the advantages in specializing in Salesforce Industries is to combine industry knowledge with Salesforce skills (a unique advantage as the applications built are not just based on Salesforce, but are also deeply tied with the specific industry's unique processes and needs).?

Start your journey by identifying a sector that you're interested in. Next, tap into Salesforce's educational resources like Salesforce Industries Trailhead, their YouTube channel, and the Developer Center to help guide you through the intricacies of industry-specific applications. Then, the sky’s the limit!?[Read more]