Week 22.08 Behaving Irrationally
Scott Osman
CEO @ 100 Coaches | Co-Author WSJ bestseller Becoming Coachable, named to Coaches50 by Thinkers50
I like things simple. I am fond of thinking that I can assess a situation, add up what is going on, and make a good choice. It doesn't always work out the way I thought, but it's good enough, and I get there very efficiently. Over time, I have come to recognize that the world is a lot messier than I would like. People often don't make the right, logical, or even the obvious choice. I see this every day watching how people drive, cross the street, what foods they eat, you name it... it's amazing! And of course, I have to admit that I am also part of that system, and my view of the right choice, is only seen through my lens and it may be the right choice for me, or not the right choice at all. The simple world versus the messy world, predicting the future versus analyzing the past, is like economics versus history.?We yearn to see the world as simple but it’s messy.
When making predictions, economics, looks forward, values universality and simplicity. They look for a uniform system that explains the world and develops ideas on how markets operate. To make that system work, they have to believe that people are motivated by their self-interests, that more is better and that they can model anything. Oddly, they also give themselves the leeway to discount ideas that don't work in the formula or are too messy to model. They do that so often they have a name for it... externalities. Power, and the personal use of power, for example, is an externality and not incorporated.?
Historians, looking backward, see the world as messier, less pure, and often less admirable. They value complexity and are less interested in simplifying. Historians are uncomfortable with the abstractions that are the ether for economists because they see that nothing exists in a vacuum. They are looking for what motivates people (messy) and understanding what drives the outcomes that we see from the past. And if history teaches us anything, it is that few things happen the way we expect them to, and even fewer are simple. To historians, there are no externalities, and power is a crucial driver for society and the economy.?
In life and leadership, we need to look to the future with an eye to the past. We need the models that can give us some approximation of a plan that we can work with while still having compassion for the messiness of the results of that plan. The ambition of economics would have us believe that the narrow pursuit of our interests seems like it would lead to a great outcome?that people would never choose to deny themselves of reward. In contrast, the reality of history, and so many great leadership thinkers, tell?stories of self-denial and sacrifice that leads to the greatest joy, lasting happiness, and purpose.?Rather than using the idealistic predictions of economics to drive my personal decisions and interactions with my team and family, I will let history be my guide and allow myself to behave irrationally to live a good life.
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Ignoring a Text Message or Email Isn’t Always Rude. Sometimes It’s Necessary.?Opinion by Erica Dhawan in the NY Times
Ignoring messages is frowned upon in these always-on times. At its most egregious, dropping out of communication is condemned as “ghosting,” which, in the years since the term became widespread, has become a deadly sin of digital communications. Many of us have no choice but to triage, as we are flooded with Slack messages, emails, texts and Zoom requests, and must make constant real-time decisions about which ones warrant an instantaneous response, which ones we need to think about before answering and which others aren’t really worth our attention. All this digital noise can lead to a state of “cognitive overload,” which researchers in a paper on remote work during the pandemic published last year warned “may result in ineffective information processing, confusion, loss of control, psychological stress — or even an increase of depressive symptoms.”?So instead of beating yourself up for not getting back to someone right away, consider slowing down and letting yourself off the hook.?Opinion | A 'Slow to Respond' Message for Digital Overload - The New York Times (nytimes.com)
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Quote of the week: Shonda Rhimes: "Dreams are lovely, but they are just dreams. Fleeting, ephemeral, pretty. But dreams do not come true just because you dream them. It's hard work that makes things happen. It's hard work that creates change."
And, as always, thank you, Marshall, for making all of this possible.
With love and gratitude
Scott
MG-100 Coach II Master Coach (ICF) II Forbes Coaches Council II Career Development (POC) II Diversity E. I. & B. Expert II M&A Integration
2 年Scott Oscan your insights and consistent actions are remarkable and always just in time. Thank You! MyCoachEugene
Master Corporate Executive Coach - Author - Speaker
2 年Terrific news.
Tenacious Entrepreneur, Speaker, Business Advisor, Author, Idea Guy, Product Development Guru
2 年This is great news Scott Osman! This will help so many people.
I'm a top-ranked leadership coach. I help ambitious leaders gain tangible results in just 90 days through my Indispensable Coaching Program. Let's begin to transform your leadership impact today.
2 年Congratulations to you and the team Marshall Goldsmith and Scott Osman -- Wonderful concept -- one that is sure to amaze! Well done.
C-Suite & Team Coach | Behaviour Change Scientist | Global Leaders in Law Ambassador | Consulting | Dr Marshall Goldsmith Coach | Speaker
2 年Brilliant reflection on simplicity versus chaos Scott Osman. You tackled one of the most universal paradoxes that we all grapple with, and certainly, our clients do as well. Also, very proud of our colleagues' achievements rooted in their curiosity, determination and generosity Michelle Johnston Erica Dhawan Hubert Joly Martin Lindstrom