Wednesday morning in the office at Imagine
Several years ago when I was a consultant, I had the opportunity to spend a significant amount of time working with Patagonia in Ventura, CA - a company with an iconic brand, great people and a culture that aligned with the difference they wanted to make in the world. With the Pacific Ocean in their backyard, it was normal to see wetsuits lined up on the railings after lunch during the week. Patagonia did casual before casual was cool. They were proud and unapologetic about who they were as an organization. As a consultant early in my career, I learned more from the people at Patagonia -- great friends and mentors like Ric Hatch, Henry Barber, Terri Wolfe and Graham Schelter -- than they learned from me.
Last Wednesday, over fifteen years later, I found myself standing on the side of the mountain at Snowbird with a group of my colleagues at Imagine Health. Many of us had flown back home to Park City the night before after meetings on the East Coast. After an early morning rendezvous at the "Swamp" parking lot, we loaded up our ski gear and headed to the mountain. There was 20'' of new snow, the season was coming to an end and we were going to enjoy every last bit of it. It was the middle of the week. There was tons of work to be done at the office. Shouldn't we feel guilty about skiing during the week? As we headed back to the office around lunchtime, I realized that the experience of spending the day together, sharing laughter and true joy, was more important than what we could have accomplished sitting at our desks. I knew that we had hired colleagues who would get their work done regardless of where they spent the morning. As the week progressed and we shared photos and stories from our morning on the mountain, I realized the power of the lesson from years ago in Ventura. That community and culture and true friendships are built through mutual experiences that need to go beyond meeting rooms and cubicles. That you can learn a lot more about a person in four hours on a mountain than you can in a year in an office. That just because it's not normal to encourage people to "play" during the week doesn't mean it shouldn't be done.
At Imagine Health, we're challenging the status quo and are taking on some of the biggest, most entrenched companies in the country. We're on a mission to change healthcare as we know it -- to save lives and to give people access to the care they deserve. We believe that employers are ready to take healthcare back. That they are ready for a new solution, ready to embrace innovation in care delivery. That they are tired of playing around the edges. We're committed to this mission and are excited about what the future holds. Along the way, our colleagues will be taking advantage of the mountains in our backyard, even on a Wednesday morning.
Clinical Consultant
8 年Oh how I miss seeing your smiling face in the cube next to me and feeling your effervescent energy seep thru the cubicle, encouraging all of us to be our best. What- flying monkies you say? Keep that spirit alive, Chris, as that is who you are.
You have more than a dozen posts , Chris All acknowledging the well-articulated observations and the link back to where you had one of your first Ahas! I appreciate them all It must be somewhat magical (and still hard work) to create your own best practice specific to culture and experience Congratulations !
Principal Old Turnpike School, Trustee at NJECC
8 年Love the message Chris. Play is such a vital part in creating a culture and climate where people want to be, learn, grow, and be willing to change.
Partner and Vice-Chair, Litigation Department at Montgomery McCracken Walker & Rhoads LLP
8 年Well written and thoughtful article, Chris Cigarran. You must have received a very fine undergraduate education. Sounds like Imagine Health provides a great working environment. It also sounds like I chose the wrong profession.