Webinar Service Blueprinting - How to weave in the "planet" perspective?

Webinar Service Blueprinting - How to weave in the "planet" perspective?

The event in a nutshell:

?? We’ll share our latest thinking and insights on how to marry customer experience and sustainability and share an industry best practice together with the digital circular team of IKEA ??

So have you been struggling with dilemmas like:

  • What can I do as a service design/CX professional in tackling the climate crisis?
  • How to identify the sustainable moments that matter across journeys and touchpoints?
  • Can I use the service blueprint or other service design tools to show ecological impact or opportunity?

When, where & for who?

?? When? — Thursday 25th of April — 15.00 CET/ 14:00 GMT / 10:00 BRT

?? Length? — One hour

?? Where? — Online on Zoom

?? For who? — All service design & CX professionals motivated to help tackle the climate crisis

Speakers:

Event details here.

??To take part, all you have to do is register by clicking on this link:

https://bit.ly/3W0UalK


Hope to see you there! :)

Mark Fisher

Course Leader for BA(Hons) Product Design at Sheffield Hallam University

7 个月

Hi livework. Sorry I missed this - is there any chance I could access a recording please? Many thanks, Mark

If you`re struggling to access the shortened link, please, try the complete URL: https://docs.google.com/forms/d/e/1FAIpQLSfbfzHzrr685xnp33P24hQbiAowjkLMpjgcvhSdWbiFZbOXgg/viewform

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Fiona McAra-Hunter

Design Leadership || Service Design || Public Sector

7 个月

Any chance of a link that's not been shortened? Blocked for me, and it's poor accessibility practice). Thanks!

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