Webex Connector: Exciting announcements from WebexOne

Webex Connector: Exciting announcements from WebexOne

Welcome to December's edition of Connector!

WebexOne 2024 is officially in the books, and it did not disappoint! From groundbreaking AI advancements to transformative customer experience innovations, this year’s event set a bold vision for the future of communications and collaboration.

Missed the big moments? Don’t worry—we cover all the highlights, including Webex AI Agent, RCS adoption growth, Watchtower monitoring enhancements, and much more in the blog below!

And as RCS continues to reshape the way businesses engage with customers, we’re here to help you stay ahead. Wondering which RCS provider is best for your business? Or curious about real-world RCS use cases? We’ve got you covered.

Let’s dive in! ??

The Webex CPaaS Solutions Team


Latest news


WebexOne Recap: Revolutionizing CX and Webex AI Innovations

Let’s look at the key highlights and innovations from the Webex Customer Experience portfolio at WebexOne 2024.

Take a look???




Which type of RCS provider is right for your business?

This guide will teach you how to approach choosing an RCS service provider to complement your business strategy.

Read article???


10+ RCS messaging examples and use cases by industry.

Learn how to deliver compelling, app-like multimedia interactions, including use cases for five major industries using these types of RCS messaging examples.

Learn how???



Video: Intro to Branded Text at WebexOne

Our Branded Text solution makes it easy to get started with RCS. We’ll automatically upgrade your SMS messages, adding custom branding and verification, and deliver them to any RCS-enabled device—no technical changes required.

Watch the video???


Industry news

CPaaS: Delivering proactive, trust-building government-to-citizen communications

With CPaaS, Public sector organizations can make their limited resources go further—while bolstering security and improving citizen experiences.

Read blog??


Build patient trust with branded messages for healthcare communications.

With rising fraud, branded messaging helps healthcare providers reassure patients and build trust, improving communication and engagement.

Read blog???


Events


Gartner

Find us on?Gartner Peer Insights

Read what your peers are saying about Webex Connect or leave a review on Gartner Peer Insights. Your feedback is valuable and will help drive product innovation at Webex.

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