WEB PHONE
What is the WebPhone?
The webphone is a program which lets you make calls through the internet via your browser. These calls can be made to landlines or to other internet-based phones. These phones can usually work over any capable internet browser, though modern variants may require modern web browsers.
The WebPhone can act as a communication hub, allowing you to:
You can call the Public Switched Telephone Network (PSTN) with the business webphone to get even better call clarity. The app also provides some basic features that are available on desk phones such as conference calling and callback requests.
How Does the WebPhone Work?
Webphones make calls over the internet. They do this by utilizing what is called Web Real Time Communications, or WebRTC and use technology built into your web browser. This means you don’t need any additional plugins or utilities. WebRTC itself allows for the streaming of various media, such as audio, between browsers of different types without requiring either party to download any special plugins. This allows for VoIP calling.
Inbound calls: when calls are coming inbound, you simply have to wait until they come in. Clicking the green button will pick up the phone. When the call has started, you can click the red button to hang up. This of course applies to outbound calls as well.
Outbound calls: when you wish to make a call, dial the number you wish to reach and once again click the green button.
If you’d like to call internally, click the team button, found in the middle on the bottom. That leads you to a list of your internal contacts. By clicking one of those, you’ll begin a call.