We Win Because We Care
Last week T-Mobile won J.D. Power’s BEST in Customer Service FOR THE FIFTH YEAR IN A ROW with the HIGHEST-EVER score! We didn’t just beat the competition by creating the best customer experience out there, we did better than WE have ever done before! With 848 points (43 points higher than the industry standard) TEX broke new ground in providing a customer experience like no other.
You can check out the T-Mobile Newsroom to get the full details, but I do want to let you all know how proud I am of this team. T-Mobile couldn’t be the best of the best without their commitment, passion, and heart. From the frontline to leadership to support, everyone involved in Team of Experts knows the power of putting the customer first. They know that every concern is worth looking into. And they know that we win because we care.
Let’s hear it for the Magenta Dynasty!
-Callie
Contracting Professional & Attorney
4 年I am one of the most scrutinizing customers I know when it comes to customer service and we've just started our 4th year with T-Mobile. They have earned our loyalty with every pleasant, customer-focused phone call, short or nonexistent wait times, and more than adequate solutions for any issue I've experienced!
Sr. Business Account Executive-Houston, Texas
4 年Congratulations