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It's that time again: we're doing research for the 2023 edition of our?Future of CX report. And we need your help. Click below to spend just 5 minutes helping us to understand what's happening in the world of customer experience this year. You'll be one of the first to get hold of the new report!? Click here to take the survey.
In this article, we take you through some key applications of sentiment analysis and share practical tips for how you can use it to analyse your survey results.?
Did you know that?as much as?70% of a team's engagement is influenced by managers? Our advisory service provides?everything you need to conduct a successful 360° review. From preparation and implementation right through to analysis and action planning, we're here to help. Read more here.
You're more likely to get valuable free-text responses if you begin by asking the right questions. Here's a guide for you, with lots of examples of what works—?and what doesn't.?
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Download today to discover how Text Analysis can help you to work in a smarter, faster, and more cost-effective way.?
In this article, we look at how you can use ChatGPT to help you create surveys that are insightful, engaging, and easy to analyse.
Say hello to the latest employee experience hot topic: job boomeranging. Read the full article here.