Are we skipping Manual Processes due to complete Automation?
Sivanand Choudhury
Driving Organizational Growth & Talent Development through Digital Transformation, Human Skills, and Strategic Actions.
In today's world, automation has become an essential part of businesses. From manufacturing to customer service, automation is everywhere. It has made our lives easier, faster, and more efficient. But, in the pursuit of complete automation, are we skipping manual processes?
Manual processes have been the backbone of businesses for decades. They provide a level of control, reliability, and accuracy that automation cannot always achieve. However, with the rise of automation, many businesses are opting to skip manual processes altogether. This trend is becoming increasingly common, and it could have severe consequences.
One of the primary reasons why businesses are skipping manual processes is the cost savings associated with automation. Automated processes can be completed faster and with fewer resources than manual processes. This makes them more cost-effective in the long run. However, this short-term gain can lead to long-term problems. Automation cannot always replace manual processes. There are certain tasks that require human intervention, such as decision-making, problem-solving, and critical thinking. When businesses skip these manual processes, they risk losing the human touch that is essential for success. Moreover, complete automation can lead to a lack of accountability and responsibility.
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Automated processes are designed to follow a set of rules, but they cannot always account for unexpected situations. When something goes wrong, it can be challenging to pinpoint who is responsible for the error. This lack of accountability can lead to a breakdown in trust and confidence among employees and customers alike. Another issue with complete automation is the potential for errors and mistakes. Automated processes are only as good as the programming and data they are based on. If there is a mistake in the programming or data, it can lead to incorrect results. These mistakes can be costly and time-consuming to correct.
In conclusion, while automation has its benefits, it cannot replace all manual processes. Businesses that skip manual processes risk losing the human touch that is essential for success. Moreover, they can experience a lack of accountability and responsibility, potential errors and mistakes, and long-term consequences. It is essential to strike a balance between automation and manual processes to ensure the optimal functioning of businesses.