We Make Healthcare Work
Sharon Gauthier MSN MPH Nurse Consultant Advocate
Nurse Patient Advocate PAFY, Inc and nurse Consultant Certified Dementia Practitioner
So this is our tag line. "We Make Healthcare Work"
What does that mean exactly? We gave it a lot of thought before we decided on this and are trademarking the term but what do we mean when we say this?
Can we make healthcare work? I think we can. What we do is simple.
Communication & Integrity - We communicate with all involved. We listen to the families and client's problems and then act on fixing them. They are ALL related to communication. Lack of communication. Why? Because we have a system of no one person in charge. Too many people involved and too much mis-information. We get through all the issues to get things solved. Guided always by the integrity of our company.
Care - I know people think this is automatic when you come into the healthcare system but it isn't. We care and when we show how much we care it's amazing how others suddenly start to remember that caring is part of healthcare. When we care they care and everyone starts working better and together.
Expertise - We have expertise. Not only clinical expertise but expertise of the healthcare system itself and navigating. We know how to navigate through the barriers put up by the system to information. We get the right information to them and we get the right information from them.
Loyalty & Passion - We're fiercely loyal to our clients and passionate about our role. We're there for our families 24/7 unlike any other practice you can talk to us anytime and when you need us we're there. Not on the phone but at the scene.
Knowledge- We are knowledgeable, educated and have experience. We've been around and seen a lot. We all come from many years of experiencing the changes in healthcare and know how to get through the maze of different providers and challenges that all families are struggling with.
Relationships- We pride ourselves on the relationships we have with our families and relationships we have with the system. Not just the healthcare system other systems that can help. We know the good the bad and the ugly of it all and we can direct you to the good always.
This is how "We Make Healthcare Work" for you always. Integrity, Knowledge, Expertise & Loyalty our guiding forces behind making healthcare work for YOU.
Ask an Advocate is an ongoing educational series in "you need to know"
Sharon Gauthier RN/MSN/CGC
Certified Dementia Practitioner
844-PAFYRNS
www.patientadvocateforyou.com