We make it easy
Rory Sheppard
Generational Transition | Nonprofit Impact Acceleration | Success Happens When You Create Simple, Sensible Systems that Drive Consistent and Repeatable Results
Ever wish you had an "Easy" button?
Do you find that your business is so dependent on you that you just can’t get away from it? Wouldn’t it be great if you could just press a button and your business would take care of itself?
Well, then - here's the good news! It’s possible, but you need to understand one fundamental fact: people should never run a business – systems should. You need the people to run the systems. Systemizing your business is vitally important for the survival of your business – not to mention you and your relationships.
All too often, business owners get caught in the trap of doing everything. They feel that nobody can do anything, or at least the “important” things, as well as they can. They obsess over the smallest details, and then wonder why their employees can’t seem to do anything without strict supervision. They spend all their extra time looking over the work of their staff and correcting all their mistakes. They take all the calls, good and mostly bad, from the customers because their relationship is with the owner.
If you feel any of these sad statements apply to you, here is my diagnosis: You are delusional and need professional help!
There, I said it!
Stop the crazy delusion that you are the only one who does what you do. Start to realize the power of systems – and using them to multiply yourself and your team. About 80% of what’s done in your business can – and should be systemized. Take some time to figure out those routine things that are done in your business. Now document the best way to accomplish these tasks.
However, creating systems is not enough. You need to be sure that the systems are easy to follow, and easy to do. If you don’t make it easy, the system or process will not be followed, or at least not consistently.?
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Here’s an example. Let’s say you create a sales system. Besides the scripts for the human interactions, you have an information pack to be sent to your good prospects. Instead of putting this packet together each time you must mail one out, pre-pack them so all you do is print a letter, insert it into the packet, and send it out. Sure, this is a small thing and may seem obvious, but you may be surprised at all the other inefficiencies that exist in your business. In every one of your business processes there is wasted motion, wasted effort, and/or wasted time.
The more you look, the more you will find that there are creative ways to make your business easier. The documentation also needs to be easy to understand. Use short, bulleted instructions – no long paragraphs. Use pictures, diagrams, even videos to make the information easy to absorb. It should be so easy that a child in elementary school could follow it.
So remember, there is an easy button available for your business. And Easy is spelled S-Y-S-T-E-M-S.?
Only?Action?gets you closer to your dreams - do something today that your future self will thank you for."
- COACH?
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2 年Great post Rory - so many are on the path to follow their default future. Change is necessary to grow and building a business that runs on SYSTEMS is the ticket. We have used video at times to capture processes and integrating them into the new employee training. Save Your Self Time Energy and Money!