We are hiring for International Customer Support Executive for E-Commerce Platform

Position: International Customer Support Executive for E-Commerce Platform?

Location: Marathalli?

Job Type: Full-time

Salary: Up to ?30000

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Communicate effectively in English, demonstrating excellent verbal and written skills.
• Collaborate with cross-functional teams to meet service level agreements (SLAs).
• Maintain accurate records of interactions and follow established processes.

Qualifications:

1. Bachelor’s degree (UG/Grads) preferred.
2. Minimum 6 months of experience in international voice process or customer support.
3. Strong communication skills, active listening, and problem-solving abilities.
4. Ability to work in a dynamic environment and adapt to changing priorities.