We don't do enough to teach soft skills. To help change that, here are 16 of the most critical ones,
Ammar Bashir Ahmed
MBICSc Individual Member, FMP ISO 41001.2018, Diploma in British Cleaning Certification Award (BCCA)
1) Work hard
?Do: Put in the effort without having to be asked and without complaint
?Don't: Think this is about hours - outcomes matter most of all.
2) Be professional
?Do: Build trust by speaking and acting maturely at all times
?Don't: Assume you can cross any lines in more relaxed settings
3) Focus on growth
?Do: Welcome feedback, embrace learning, and incorporate both
?Don't: Think you know everything
4) Be reliable
?Do: What you say you will do by when you say you will do it
?Don't: Break promises
5) Adapt
?Do: Rethink your plan when you gain new information
?Don't: Fail to make adjustments after setbacks
6) Listen actively
?Do: Listen to hear, not to respond, and validate what people say
?Don't: Forget the importance of body language
7) Strengthen self-awareness
?Do: Recognize how others perceive your words and actions
?Don't: Fail to self-reflect or think your above critique
8) Manage time effectively
?Do: Prioritize and be organized, so you stay on top of your work
?Don't: Allow distractions to steal your attention and waste time
领英推荐
9) Build emotional intelligence
?Do: Learn to identify emotions and control your responses
?Don't: Fail to pause when you're heated
10) Be collegial
?Do: Be easy to work with
?Don't: Think this means being a pushover - you can still be you
11) Communicate strongly
?Do: Speak and write simply and clearly
?Don't: Use complex language, bury your point, or ramble
12) Read people
?Do: Watch the reactions, body language, and mood of others
?Don't: Fail to ask people how they're feeling if you’re unsure
13) Self-motivate
?Do: Get going on projects quickly and without being asked
?Don't: Require constant hand holding or encouragement from your manager
14) Collaborate
?Do: Work well with other people, sharing ideas and credit
?Don't: Think you'd be better off on your own
15) Be resilient
?Do: See every setback as a lesson
?Don't: Fail to get back up after getting knocked down
16) Have integrity
?Do: Be honest and ethical, whether or not others will know
?Don't: Think you can hide things
Thank You