We believe in what we do, and we show it through giving of ourselves
By Mitchell Cloward
Region President?
Intermountain Health, Desert Region??
At Intermountain Health, our caregivers demonstrate how we live our Intermountain value of “We believe in what we do” every day. They often do so through the spirit of giving of themselves through volunteering, acts of kindness, and servant leadership.?
Our caregivers take care of each other by stepping in to cover tasks when another caregiver unexpectedly can’t work. They offer ideas to increase quality of care for our patients and improve processes to help each other do our work more efficiently. We’ve even seen caregivers compassionately give a member of their team some of their PTO hours when they are coping with a family or health-related issue.??
Intermountain also offers a caregiver volunteer impact match program called iAct. Through iAct, our caregivers can sign up for eligible volunteer opportunities, track their time, and earn community cash points for each hour volunteered. Caregivers can then donate these points to a qualified nonprofit cause of their choice.?
Caregivers have shared that giving their time to volunteer outside of work offers engagement with co-workers that enhances their ability to care for patients together, too. They value the chance to give to our communities and learn more about the populations we serve. I hear from our caregivers who feel they’re surrounded by people who want to give back and help. They feel satisfaction when they put their efforts of believing in what they do to make things better for people — the relationships they have with people connect us to each other.?
This also aligns with our focus on servant leadership. Servant leaders believe in what we do and show it through giving. Giving of one’s time, listening, giving someone a hand when they need it most, and giving from their hearts.?Our caregivers are making the journey more meaningful for themselves by finding their purpose and how it connects them to the work they’re doing. Mahatma Gandhi expressed it well: “The best way to find yourself is to lose yourself in the service of others.”?
Thank you to our caregivers for bringing our values to life every day.??