WaveAccess Newsletter V.06 - including Outsourcing Guide Part 17: Methodology, tools, and timely resolving of operational issues.

Hello!

In our last entry we talked about getting started with your vendor after you had finally chosen the one. If actual in-person meetings are required and what value they could possibly bring to the table, as well as some tips on how valuable information, documentation and communication are in the beginning.

In this one, we’ll go through some critical points regarding methodology, tools and timely resolution of operational issues.

Agree on tools, methodology, and governance early.

Prior to project kick-off, there should be a consensus on operational details like what tools to use, what methodology to run the project with and what would be the structure of governance, i.e. the lines of communication between client and vendor, as well as project steering (if necessary according to the scale of the project).

Address operational issues immediately.

Any type of mistake, negative event or conflict in either the project management or within the team should be addressed immediately. Usually, the cause is a simple misunderstanding or wrong assumption related to areas of responsibility between the client and the vendor.

Consider having a regularly scheduled “process improvement” meeting with both the client and vendor attending. At least during the first few months of a new project this can work as a starting point for a non-project related discussion, but towards the overall collaboration and relationship between client and vendor.

MLOps for business.

The MLOps is a concept that helps AI/ML infrastructure maintenance, to save resources. In the article on our website we break down the benefits and functionality of this approach, and observe the industries where it shows the greatest effectiveness.?

We go through all sorts of tasks that can be fulfilled, using MLOps, including:

• Automating the ML models lifecycle
• Continuous software updates?
• Continuous model training
• Scaling ML applications?

All in all, it’s a solid introduction to MLOps, which you can read here.?

Should companies face consequences for releasing insecure software?

Apparently, yes! According to a survey conducted by Neustar International Security Council (NISC) mentioned that DevSecOps will enjoy increased budgeting in the upcoming year, as well as an increased operational priority.

Check out full article here

That’s it for today.

By the way feel free to contact us if you’re looking for custom development and IT outsourcing.