Waukesha's ROC: What It Is & Why It Matters

What is an ROC?

Many companies around the world are starting to implement remote operating centers (ROC) for internal and external improvements. As operations expand, the need to continuously track various KPIs and critical data points (24 hours a day, seven days a week, 365 days a year) only continues to grow.

The ability to remotely track, assess and resolve issues with commands from a central location allows for the optimization of operations. A ROC is a command center operated by trained employees who can efficiently monitor, analyze and proactively make decisions from data. This turns unused data into data-driven decisions.

Why a ROC at Waukesha?

Waukesha Gas Engines’ Remote Operations Center (ROC) is a system for observing and historizing commercial or industrial equipment data for monitoring and analysis. It provides value added digital services while creating an intimate customer connection.

Waukesha’s ROC will monitor and analyze customer data remotely to proactively identify machine anomalies and notify the customer with recommendations. Furthermore, it will also develop and test analytics/models to strengthen the digital services value proposition while minimizing internal cost.?

Waukesha’s ROC helps organization get the most out of every piece of equipment being monitored. Benefits include (but are not limited to):

• Time savings
• Maximizing equipment uptime and shutdown values rooted in science that vary with machine conditions;
• The ability to plan and schedule work; and
• The ability to have parts ordered and ship.

Furthermore, manual inspection walkarounds can be eliminated by setting up alerts and dashboards to stay informed of issues.

The ROC also grows Waukesha’s customers peace of mind by knowing that their equipment is being proactively monitored. Waukesha has their customers’ backs. It also helps customers hold Waukesha accountable for the engines sold.

In the past, one of the many barriers to entry was a disjointed view of the equipment. Many ROCs chose to focus on their own parts of a system, such as an engine and compressor skid. However, multiple platforms, dashboards, systems, payments, etc. did not work well for end-users.

Until recently, an OEM-based, complete skid (engine, compressor, genset, etc.) has not been widely available at a price point that delivers a reasonable ROI.

Waukesha’s ROC is different. It uses a holistic approach with the equipment skid or critical off-skid components. If the compressor has a fault, the engine cannot run and visa versa. It is a system and needs to be treated as such.

Equipment eventually wears out. The purpose of condition monitoring is to measure specific equipment parameters to potentially discover problems early on (e.g., temperature or machine vibration). In other words, it looks at specific conditions of machinery as part of a broader equipment monitoring system. A condition monitoring system enables you to schedule proactive, preventative maintenance, eliminating sudden equipment failures and costly repairs.?