Warning: Danger ahead. What type of meeting is this?
Martine Barrie
Happiest when connecting with people - be it on the shop floor or in workshops. I love to change people’s day and start the ripple.
I was a participant in a meeting recently where some ideas were shared. I listened intently and made notes about what I liked about the idea, what I thought the challenges would be and my builds on the idea. But I was never asked for them and, boy, did I feel frustrated. This wasn't something I expected. I was pumped to get involved!
It reminded me that when we gather we all need to know exactly what is expected of us.
In my experience there are generally four types of meetings.
1) I’ll share something
Is this a meeting where someone will give us information? No feedback, thank you. End of story. Just like my experience above.
2) I’ll share something and ask for your feedback.
Maybe it is a gathering where information is given and then feedback is asked for but it is made clear that this feedback will or may not be acted on? I always think this feels strange but it does happen. An example of this might be a structural reorganisation, where the decision has already been made and the leadership team wants to test the reaction whilst knowing they are not going to change anything.
3) I’ll share something and ask for your feedback so we can agree on how to progress.
One of my favourite types of gatherings is what Synectics called “Best Current Thinking”. Anyone who has worked with me over the years will be well familiar with both the phrase and the approach.
From a process perspective, the format is about sharing an idea, asking for positive feedback, identifying the challenges (the How to’s) and then creatively problem solving them together, one by one. An experienced facilitator can help you navigate this seamlessly, with ease, grace and positivity.
I love Best Current Thinking because it says “This is my best thinking at this point in time.” The strong implication is that my mindset isn't fixed and most likely it will change and evolve. To progress you don’t have to hold back, waiting to create the perfect idea - which doesn’t actually exist anyway. It is more of an experiment approach, focussing on being open-minded and working collaboratively. Rather than the hard sell of a fixed idea, this approach is about engagement and buy-in so we all own the solution. It gives a voice to everyone in the room to help chart the way forward. What is not to love about it?
4) I have a challenge and I would love your help solving it.
The fourth type of business gathering is where you have a challenge to solve and need to creatively solve the challenge. That's a topic for another day!
In the meantime, be clear that everyone in the room knows what type of gathering we are heading into so that we can all manage their expectations and, if necessary, curb our enthusiasm!
It's especially important to be clear upfront in virtual meetings
I still use the notion of 'BCT' to navigate informal and formal meetings where I would love feedback but also have a starting idea or opinion !