WareIQ | Up to Speed | Issue #8

WareIQ | Up to Speed | Issue #8

We are back with new product updates! In this issue of Up to Speed, we cover new releases and feature roll outs for our shipping engine, customer communication solution, and wallet feature. Keep reading to know more.

Latest Releases

Smoother & Hassle-free Shipping Experience

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We are pleased to announce some exciting updates to our courier management system that will make it easier and more efficient for our users to manage their shipments.

Users now have the option to activate and deactivate courier accounts from the panel directly. By activating a specific courier, users can manage shipping using that courier. Similarly, deactivating a courier, will disable any shipping options configured using this courier on the WareIQ panel

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In addition, users can now view the serviceability of their preferred courier services and shipping charges with ease. For individual orders, the shipping charges can be viewed against the choice of courier.

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For multiple orders, the consolidated serviceability and shipping charges can be viewed by the choice of courier. In cases where an order is unserviceable, an alternate courier option can be chosen to route and complete bulk shipping in one go.

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Lastly, to expedite the shipping allocation process, users can now directly ship orders without the need to specify product weights. The dead weight and dimensions of orders can be specified, and the information is automatically considered in the shipping process.

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Introducing the New Recharge Packs for WareIQ Interact

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Introducing usage-based recharge plans for WareIQ Interact - our comprehensive customer communications solution. Easily recharge your wallet with the package of your preference and send notifications to your customers via SMS and WhatsApp.

Here are the recharge plans for SMS and WhatsApp communications:

SMS Communications:

  • Base Plan: INR 700, covers 2,000 SMS
  • Regular Plan: INR 3,000, covers 10,000 SMS
  • Enterprise Plan: INR 5,000, covers 20,000 SMS

WhatsApp Communications:

  • Base Plan: INR 1,200, covers 1,000 WhatsApp messages
  • Regular Plan: INR 5,000, covers 5,000 WhatsApp messages
  • Enterprise Plan: INR 10,000, covers 12,500 WhatsApp messages

All prices are exclusive of applicable taxes.

‘Order Shipped’ notification will be provided as a complimentary message for each order, regardless of the recharge pack selected. Any additional communications availed per order will be adjusted based on the recharge packs chosen.

There is no expiry of the recharge packs, and businesses can do multiple recharges to increase their eligible limits as needed.

This new update will help eCommerce businesses that have partnered with us get a higher degree of cost control, flexibility, and transparency.

Rolling-out the New ‘Hold Wallet’ Feature

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We recently rolled out a new Hold Feature to our WareIQ Wallet. We believe that this update will make our wallet functionality more transparent, and enhance the overall experience with our services.

Here are the details of the new update:

  1. Now a hold amount will be reserved from your main wallet when the order is marked as ‘Ready to Ship’; when the order is ‘Delivered’ the hold amount will be used to settle shipping charges instead of the amount in the main wallet
  2. In case the order is ‘cancelled’ after ‘ready to ship’ status, the hold wallet amount is refunded back to the main wallet
  3. The hold amount will be derived on the basis of the product dimensions and shipping zone mentioned in an order
  4. In the case of RTO, When the order status changes to ‘RTO’ additional return charges would be updated against the original hold amount
  5. For shipping charges updates arising from weight disputes after order delivery, the incremental charges would be adjusted in the main wallet when they are confirmed later

Read our Latest Blogs

Top 10 Logistics Companies in Pune Offering the Best Logistics Services for Online and Offline Brands in 2023

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The growth of eCommerce has fundamentally altered tactics for corporate development. These days, businesses can run without a physical location. There shouldn’t be a cap on the number of hours spent in the era of digitization and the internet. Online marketplaces give vendors the flexibility to meet client wants whenever they arise. Inventory management has become increasingly difficult due to the rapid expansion of internet shopping, urbanization, and new technology, which affects all facets of supply chain management and raw material procurement.

As a result, businesses need assistance with issues, including a shortage of warehouse space and capacity, especially in major adjacent cities like Pune, where demand is very high. Here we will be talking about the importance and growth of logistics companies in Pune. Pune is a city in the western Indian state of Maharashtra and is known as one of the most important industrial and commercial hubs in India. Pune has a thriving economy, with a large number of companies operating in various sectors such as information technology, automobile, manufacturing, and more.

Read this article to find out the top 10 logistics companies in Pune offering the best logistics services for online and offline brands in 2023.

What is Fulfillment by Amazon (FBA)? How Does FBA Work in 2023?

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A fulfillment center for FBA prep services can lift the weight off your shoulders.

Using the right service, like the one offered by WareIQ for instance, will ensure your inventory is prepared according to Amazon’s regulations and standards and delivered to Amazon. WareIQ is a software-only platform that connects and centralizes a nationwide network of fulfillment centers and last-mile couriers partners.

Once products are sent into an FBA prep service, you can focus on other aspects of your business, like sales, marketing, and scaling up for instance! Let’s first understand what is FBA & how it works in 2023.

To know more, check out this article.

15 Best Ways to Increase Shopify Sales for Your eCommerce Business in 2023

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Oftentimes, customers might stumble upon a neatly designed web page, only to exit without purchasing after browsing around for a bit. Modern analytical tools enable sellers to monitor which pages customers are directed to, which pages they spend the most time on, which pages get them to leave and whether they have added any items to their carts, only to abandon the shopping cart later without proceeding to checkout.

This enables retailers to identify patterns in customer behaviour and attribute reasons for those patterns using historical data. This will allow them to remove any weak links and hopefully get customers to convert their interest into a tangible purchase. In this blog, we will take a look at the main reasons why companies get poor conversion rates and 15 strategies you can use to increase Shopify sales. Read more

About WareIQ

Prime-like Fulfillment for Moderns Brands in India

WareIQ is a category-defining, best-in-class full-stack eCommerce fulfillment tech platform for?modern brands to accelerate online sales, and expedite revenue growth & profits with same/next day delivery. We not only help you reduce your logistic costs but also your delivery timelines – this could be the game-changer for your business needs!?Today,?over 400 brands?have taken charge of their logistics & fulfilment with WareIQ to unlock tremendous value in terms of revenue and customer satisfaction.

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