Want to Be Your Managerial Best? Try a Walk in the Woods
Liz Kislik
Contributor to Harvard Business Review, Forbes. Management consultant. Executive coach. TEDx speaker.
“You’re always saying how important it is to?see the forest?and?the trees,” read the email from a guy I mentor. He’s a high-performing high potential whose career is at the inflection point between lower and middle management.
I like this guy because whenever he doesn’t get something, he asks. He’s not so committed to?looking smart?that he misses opportunities for actually?getting smarter. He asks questions so he can keep progressing.
His email continued: “But?how do you see the forest??What should I be looking at besides the particular tree I’m responsible for? My boss expects me to know everything about my team’s work, and to get a million things done. I’m already in too many meetings. Are you saying I also have to spend time on stuff that isn’t mine?”
Well, yes. Even if you only ever want to do a beautiful job in your current function, your work takes place in the midst of other people’s and other departments’ work. Very few of us can operate completely independently.
Prepare for Forces Beyond Your Control
It’s crucial to be aware of outside influences that affect what you need to do and how you need to do it.?Figure out what could go wrong.?Test your assumptions. And?make contingency plans: What will you do if things don’t work out well, or turn out better than you can handle?
An effective internal test is to?explore the logical conclusions?of what might happen next. Subsequent events always come along, so almost everything you plan is, in effect, an interim solution.
Be a good forest watcher: Get quiet, pay attention, and?take note of details, patterns, and trends.
Check for Organizational Currents
Are there problems upstream?that might affect your work or your people? Can you plan around them, or get better cooperation so they don’t occur? Have you assessed your internal or external customers’?downstream needs?to ensure that your work is timely and relevant to them, not just to your work group?
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Scan Internal and External Environments
If you spot a potential complication with another work group or individual, recognize that?other people have purposes and goals, just like you do.?Some will be similar to yours, and some won’t, but all of them could affect you, your people, or your project — now or in the future.
Try this mental checklist:
Find a New Way of Walking
Take into account which potential impacts are the result of structural obstacles that require a concerted effort on behalf of the larger organization. Then, identify which are essentially interpersonal issues that you can shift via your own influence, smarts, empathy, and relationship-building.
At first, you’ll have to step carefully through each of these considerations, but with practice, it’ll become second nature. Eventually, you’ll notice which colleagues see only their own trees or act like forest animals hunkering down in their burrows, and which senior leaders don’t bother knowing anything about trees. But that’s a whole other walk in the woods…
Liz Kislik is a management consultant and executive coach. She helps organizations from family-run businesses and national nonprofits to the Fortune 500 solve their thorniest problems while strengthening their top and bottom lines in the process. She is a frequent contributor for?Harvard Business Review?and?Entrepreneur, and spoke at TEDxBaylorSchool on?Why There’s So Much Conflict at Work and How to Fix It. She has served as adjunct faculty at Hofstra University and NYU. You can receive her free guide?How to Resolve Interpersonal Conflicts in the Workplace?on her website.
An earlier version of this post appeared on?Workplace Wisdom.
Navigating transformative change in business with a passion for people, purpose, and progress.
3 年I agree, Liz Kislik: "Seeing the forest" is not just about being able to oversee a larger number of trees - it's about understanding (and appreciating) the entire ecosystem of a forest with all its (sub-)cultures, dynamics and dependencies. Which requires a balanced, holistic perspective of the environment. As a leader it is important to understand that you can't simply grow (or acquire) trees and organize a forest - it has to grow. You can only get the preconditions in place that it does...
Master Certified Coach // Guiding Through Change & Complexity // Decision-Making Mentor for Life & Organisational Transitions// Experienced writer and member of the IFR Scan Team // Meet me in nature!
3 年Liz Kislik, a good question is normally the domain of the coach, but your client asked an insightful question. Thank you for sharing your thoughts and guidelines.
Chief Operating Officer- Thermotane Propane
3 年Angie M. Callen, CPRW, CPCC