Want a Thriving Business? Focus on Improving the Customer Experience with TeamOB Productivity Monitoring
One of the most essential variables in determining a company's success is the customer experience. Customers that are dissatisfied with your goods or service will not return, and they will not suggest you to their friends.
But how do you know if your employees are providing a positive customer experience? The key is to keep track of productivity.
Productivity tracking allows you to track how much time staff spends on various duties as well as how much time they devote to each client engagement. When utilized properly, it can assist you in identifying issues that are generating problems for clients and resolving them before they have an impact on sales.
TeamOB offers a number of features that work well together:
* Team Collaboration: This feature allows users to create workspaces where they may share files, discuss projects, and so on.
* Team Collaboration: This feature assists teams in staying on track by allowing them to create objectives and deadlines and hold one another accountable for meeting them.
* Team Insights: Managers may use this feature to gain specific analytics on how each employee is performing, such as whether they're meeting deadlines or focusing too much time on one work at the expense of others.
For the next two weeks, you can get TeamOB's Employee Analytics and Productivity Insights Software for five users completely free. Just click here.