Want to Know What Your Customers Love About Your Business? Free Online Master Class

Want to Know What Your Customers Love About Your Business? Free Online Master Class

Can you name the top 2-3 reasons that your customers love about your business? Can you name the top 2-3 opportunities to improve your business from your customer point of view?

Unlock the power of customer feedback in our FREE one-hour master class designed for business owners! Join us to learn how to create a simple customer survey, collect valuable results, and use Microsoft Excel to measure customer sentiment effectively. Whether you're a seasoned analyst or just starting, understanding sentiment is essential for tailoring your products and services.

Why Excel? Despite the rise of advanced tools, Excel remains a trusted ally for over 750 million users worldwide. Its flexibility and ease of use make it perfect for analysing customer sentiment without the need for complex software.

You'll Learn How to:

  • How to Build a simple customer feedback survey using MS Forms.
  • How to import and categorise customer feedback.
  • How to Create pivot tables and pivot charts to summarise data.

Ready to transform your customer insights? Don’t just read about it—experience it! Watch our quick video introduction here: Customer Sentiment Video .

Join us and start harnessing the power of customer sentiment by registering today! https://yourbusinessanalysisservices.com.au/events

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