Want to Improve IT Operations Efficiency?

IT operational efficiency are fundamental to the ongoing success of businesses of every shape, size, and industry. If you want to remain competitive in the digital age of dynamic technologies, you must find a way to improve, enhance and foster the infrastructure and operations of your organization.

As per my Experience here are core areas you have to work on.

1-     Focus on the Right Metrics for Processes & Technology

Measuring and monitoring performance are critical components of a mature IT operations efficiency so it’s important that you develop a good system with the right metrics in place. Develop simple but effective processes, use the tools and technology at your disposal for measuring things like performance and availability, configuration management, workload automation and more to establish a baseline of IT operational efficiency metrics and measure that baseline regularly.

2-     Plan Ahead to Reach Maturity

Understanding that you need to achieve a certain level of IT operational efficiency maturity and actually putting the right steps in place to do so are two entirely different things. Select your services and assemble the right team to help implement and manage those services. A recommended approach is to combine new employees with existing ones and provide the right training and tools to help empower them toward success.

3-     Think Outside the Box

There’s no one-size-fits-all approach to maturing your IT operational efficiency, nor is there one single approach that works better than others. You may need to combine a variety of new and existing technologies to achieve the desired results. Upon a thorough assessment of the company’s required governance, risk levels, and change rate, another option would be to shift workloads from core resources into the cloud (either public or private). The key to this step, regardless of how it is ultimately executed, is to identify areas where existing hardware and systems can be leveraged and which areas will require new technology.

4-     IT Automation

Finally, although perhaps most important, IT automation can have a tremendous impact on IT operational efficiency maturity. One area in particular where automation of processes by using new technology and tools can be critical is that of support and remediation. The requirement on IT groups to provide better, more accurate service with fewer resources is ultimately the need that will drive IT operational efficiency to perform at its best. This takes maturity, which is something that doesn’t come naturally but must be achieved through careful, strategic planning and ongoing measurement using the right tools.