Want an Airline Seat Upgrade? We can tell you if you're likely to get one.
Darrin Grafton
CEO Serko Limited (NZX Hi-Tech Entrepreneur of the Year 2007-2008) BTN 2014 worlds top 25 most influential executive & 2020 HiTech Company of the Year! 2021 INFINZ Leadership Award NZ Top CEO
Ever wondered if you had a chance of getting that seat upgrade? Wished you could just check somewhere to know if this was likely to happen?
If you're like me and you travel a lot, when you finally earn enough status points to earn an upgrade it becomes a big deal. Especially when you're sharing that experience with your family. It's a nervous and stressful experience, just knowing if there is a chance that you'll get it.
Well that's all about to change, with the new Serko.Travel APP you'll soon be able to look up the likely status of getting your upgrade at any time. Simply click on the 'Seat Upgrade Feature' and we'll take that stress away.
You can check the 'likely' status before placing your upgrade and also at any time after you've placed an upgrade to check the 'likely' chance of that upgrade. The app will tell you on a scale of 'likely' through to 'not likely', whether your request will be granted.
Using some smart logic that we've built we can now provide some science around whether you'll receive that upgrade request.
Although it doesn't guarantee that you'll get your seat upgrade to premium economy,business or first class, it does give you the insight to set that expectation of whether it is even likely to occur.
But even when all hope seems lost, and its not likely you'll get that upgrade, we'll also provide you with some helpful trade secrets that will increase your chances.
The feature will work on any flight whether it is booked online by you or offline by your travel agency as long as you have the booking inside our APP.
Just like baggage tracking this yet another cool feature which helps manage the stress of travel. We think it's really cool because we can't wait to use it ourselves.
The best ideas come from solving problems based on our own experiences, at SERKO we want to provide more of these cool features, that's why inside our app theirs a mytravelwish request that you can make, and maybe our experience engineers will even grant your wish too.