Walter A. Ruiz Santana

#Coaching in #Cubanacan. Why not?

Among the types of #leadership, #coaching is one of those that has proven to be one of the ones that generate the #greatest positive #impacts in #organizations, #increase #productivity, optimize #communication, generate environments of greater #two-way commitment between the #employee and the #company, increase loyalty, reduce #absenteeism from #work and from the point of view of #senior #management, It forces them to be more strategic in each decision taken, having as its central axis the human factor as the most valuable asset of the #organization, hence its importance for #sectors such as #tourism, which as a #market that has constantly changing indicators, forces organizations to implement flexible recruitment schemes that allow them to adapt to the #high, #medium and #low #occupation seasons; However, although these decisions correct the issue of labor costs, they affect the #service, due to the #turnover of personnel and the low #capacity of this type of #hiring scheme when it comes to retaining the #human #factor, the #business #coaching #model is linked to the retention of personnel and the #improvement of #organizational processes of a company in the #tourism #sector, customer service is improved through the potentiation of each #job, which is a basic aspect for the success of this type of #organization. The #theory of expectations as well as the theory of the two factors #leverage this model by demonstrating its efficiency and effectiveness, from the organizational #perspective, with respect to the fulfillment of the #Mission and #Vision, from the point of view of the individual, making reference to the personal, family and #relationship development with the environment, in short, with this model the concept gain gain is applied, individual and organization, these two are the pillars to improve the service and final products in the companies of the tourist sector, the #leaders who apply this model #concentrate on the #human #being and specialize in detecting and potentializing the individual goals, aligning them with the organizational #goals.