Walk-Ins Welcome: A Healthcare Marketing Podcast
Patient Care Marketing Pros
We help medical practices attract new patients through digital marketing strategies.
Join "Walk-Ins Welcome: A Healthcare Marketing Podcast," hosted by Nick Hoard and Michael Ray of Patient Care Marketing Pros. This weekly podcast delivers expert advice, interviews, and success stories to help healthcare professionals boost patient volume. From innovative strategies to industry trends, each episode offers practical solutions to elevate your clinic's marketing. Subscribe now for actionable insights and fresh ideas to transform your healthcare marketing efforts.
??? LISTEN TO THE PODCAST ? Apple Podcasts, Spotify, Google Podcasts, YouTube
?? REACH OUT WITH QUESTIONS + TO BE A GUEST ?
?? Top Episodes
Ep. 68: Approachability Equals Profitability
Your patient’s experience can be completely changed by not being approachable. We all know what approachability means, but how can you improve it? In this episode, we discuss 5 ways to improve your approachability as a team. If you get these right, returning patients increases, which drives profitability.
?? FULL EPISODE ? https://youtu.be/xLcsekF1IPQ
Ep. 92: Achieve Effective Leadership Within Your Clinic - Interview with Brenda Bates from AFC Urgent Care Raleigh Midtown
This episode is all about leadership within your clinic. We're interviewing Brenda Bates from AFC Urgent Care Raleigh Midtown, who is known as Midtown Mama Bear. She has definitely earned that title and is an absolute rock star with leadership.
?? FULL EPISODE ? https://youtu.be/eeC-6EdmiOM
Episode 126: Profit Injections - Part 3: Clinic Math
The third and final installment in our Profit Injection series. Nick and Michael discuss the importance of understanding the numbers and metrics behind Google Ads campaigns for urgent care clinics. They share insights from our own clients' accounts, highlighting the ideal cost per click and cost per conversion. They talk about the need to optimize Google Business Profiles and the benefits of a three-pronged approach to Google Ads, including SEO and call-only campaigns.
?? FULL EPISODE ? https://youtu.be/N-Ju0qp75WI
Front Desk Training Series
In this video series, Nick and Michael dive into the essential role of front desk marketing in healthcare clinics, exploring strategies that enhance patient experience and clinic reputation. The series covers a wide range of topics, including the importance of first impressions, proactive communication, and leveraging marketing materials at the front desk. They discuss ways to navigate high-pressure situations, improve workflow efficiency, and handle patient concerns with care. Viewers will also learn about soliciting reviews, utilizing social media, and implementing loyalty programs to foster stronger community ties. Each episode is packed with actionable insights to help clinics maximize their front desk's impact on patient satisfaction and clinic growth.
?? Part 1 ? https://youtu.be/ZJ5dC5w6YIc
?? Part 2 ? https://youtu.be/w3Ar599YH6s
?? Part 3 ? https://youtu.be/s-lu7AAFgro
?? OTHER RESOURCES
?? LinkedIn Group
We understand that urgent care marketing can be overwhelming. With things constantly changing in both the health and online space, it can be hard to keep up sometimes but we want to help. We hope this group can serve as a resource to help assist you with your digital marketing efforts and beyond!
Ask questions, request feedback, exchange ideas, and interact and support fellow colleagues in the urgent care industry all in one place in the "Walk-Ins Welcome" LinkedIn Group.
?? DIY Resource Toolkit
Get access to the exact formula we use to achieve marketing success for our own healthcare clinics.
When you download our toolkit, you're not just getting a collection of generic marketing advice. You're gaining access to the same resources, templates, and guides that our team uses every day to drive success for our clinics. We are committed to keeping you ahead of the curve; therefore, whenever there are updates within the industry, we will promptly update the resource guide as needed. Now, we're excited to share this formula with you through our marketing resource toolkit to help you save time, avoid common pitfalls, and fast-track your clinic's growth.
?? ACCESS TOOLKIT: https://offer.patientcaremarketingpros.com/diy-toolkit
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