The Wake-Up Call: How I Discovered the True Power of Brand Strategy
Jared Henriques
Strategic Brand Director & Consultant // I help fast-growing companies create clarity in their positioning and messaging as they scale.
Have you ever had one of those moments where everything you thought you knew about your profession suddenly shifts? I had mine over lunch, of all places, and it changed the trajectory of my career.
Before I founded Renga, my branding studio, I worked at a company that made high-end audio equipment. We were known for our quality, our attention to detail, and our passion for perfect sound. At least, that's what I thought we were known for.
About a year into my tenure, I had lunch with a colleague from the product development team. As we chatted over sandwiches, I casually asked him about the new line of speakers they were working on. His response left me stunned.
"Oh, we're really excited about these," he said, his eyes lighting up. "We're pushing the boundaries of audio fidelity. These speakers will reproduce sound so pure, it'll make audiophiles weep with joy."
I nearly choked on my lunch. You see, I was part of the marketing team, and we had been crafting campaigns targeted at younger, more tech-savvy consumers who wanted smart home integration and sleek designs. We were speaking to an entirely different audience than the one our product team was building for.
In that moment, I realized we had a major problem. Two different departments, both passionate and skilled, were working towards completely different goals. We were a house divided, and our brand was suffering for it.
This disconnect wasn't due to a lack of talent or effort. Both teams were doing what they thought was best. The real issue was a lack of a unified brand strategy that could guide every department's decisions and actions.
It was my wake-up call. I realized that a brand isn't just a logo or a tagline. It's not even just a marketing tool. A brand, when properly developed and communicated, is the North Star for an entire organization. It's what aligns product development with marketing, sales with customer service, and leadership with every employee.
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This epiphany set me on a path to dive deep into brand strategy. I wanted to understand how to create brands that could unify organizations, inspire teams, and connect deeply with customers. It eventually led me to found Renga and develop our Brand Therapy approach.
In this series, I want to share with you the lessons I've learned about the true power of brand strategy. We'll explore how a strong brand can:
Whether you're a startup founder, a marketing executive, or a business owner, understanding the full impact of brand strategy can be transformative for your organization.
So, let's embark on this journey together. In our next post, we'll debunk some common misconceptions about branding and explore its hidden impacts across different industries.
Remember, your brand is much more than how you look or what you say. It's the heart of who you are as a company. And when it's strong, aligned, and authentic, it has the power to transform your entire business.
Stay tuned for more insights, and in the meantime, I'd love to hear about your own brand strategy wake-up calls. Have you ever experienced a moment that made you realize the importance of a strong, unified brand? Share your stories in the comments below.