WAIZE Project Delivery Platform is Revolutionary Innovation

Last year we spent several months documenting, testing, and refining all the processes that underpin Hills Electrical Group. These included our production and delivery processes comprised of processes for managing all aspects of suppliers, materials, resources, and projects.??

We thought that by documenting everything we would achieve consistency in how we operate the business and how we interact with our stakeholders, our suppliers, staff, and customers. This leads to projects being delivered right first time and on time, significantly improving our relationships with our customers.??

Our 6 processes in delivering a project:?

1. Mobilisation?
2. Site induction?
3. Project induction?
4. Project delivery?
5. Change control?
6. Project closure?

These are all beautifully crafted and streamlined however, we totally underestimated how difficult it would be to get our team to use them due to poor communication, poor resource allocation, lack of accountability, and more.?

The impact of those issues below, ranges from misunderstandings to loss of repeat business and potentially going bust.?

• Misunderstandings?

• Inconsistent delivery?

• Delivering late or not at all?

• Delivering over budget?

• Scope creep?

• Blame?

• Demotivation of the team?

• Customer frustration and dissatisfaction?

• Reputational damage?

• Loss of repeat business?

How can we get the team to use the processes so that everyone reaps the benefits? The answer, make them accessible and easy to use. Thus, WAIZE was born.?

How can WAIZE help your business??

WAIZE was developed from the processes over several months by Eighty3 Creative to be an online project delivery platform. For the first time, we could put all project related information in one place and make it more accessible to staff in the office and in the field.?

WAIZE is loaded with the project and resource plans, the RAID register and customer, contractor and supplier contact details. It then becomes a workflow tool to help management and supervisors deliver the projects successfully.??

The features of WAIZE:?

1. The ‘RAID’ register which updates your risk assessment and documents any issues with your ongoing projects, providing you peace of mind that you are in control of a safe working environment.?
2. Daily and weekly supervisor checklists so that no details are overlooked, allowing thorough screening of your projects.?
3. Templates for the weekly reports for internal use and for the customer, improving communication and customer relations.?
4. Templates for change requests and associated cost sheets. Reports and change requests are sent to the right customer contacts by email from WAIZE once the rules are set up in the platform.??
5. Documentation of customer meetings with a permanent record of all documents associated with each project.?

Commencing each project, our huddle meetings are crucial in allowing us to continuously improve the way we work. In these meetings, we discuss:??

What was good that we should do next time???

What was not so good that we would avoid next time???

What could we do differently next time for an even better outcome???

This allows us to continuously modify systems, processes, and supplier choices as appropriate in order to harbour and smooth and efficient working environment. All of this influences into the next project on WAIZE.?

So how has it worked out???

WAIZE is a streamlined, efficient, easy to use project platform that leads to successful project delivery and satis?ed customers. WAIZE is not just a tool, it is modern innovation which is unlocking a new era of repeatability and success.??

To ensure your projects are delivered right first time, on time, every time, contact Hills Electrical Group today!?

Call 01384 671660 or email [email protected]?

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