Vox: Guiding the Future

As we step into the exciting journey of 2024, Vox Group is thrilled to share a story that celebrates the milestones that have shaped our path and the future that beckons us.

In 2023, we embarked on a remarkable journey, one that celebrated our incredible successes from 2001 to 2022 through our 'Signature Year' campaign. Today, we stand on the shoulders of those achievements, ready to embrace the challenges and opportunities of tomorrow.

2023 also saw Vox Group receive several new awards for our cutting-edge technology, including our second successive win of the prestigious UKInbound Technology Award, and being Highly Commended as 'Champions of Mobile' by Travolution.

Why are we so excited about 2024? Let's rewind to the unforgettable moments of 2023 and look ahead to the exciting launches that await us:

1. YESMilano City Pass: Last Autumn, in partnership with the City of Milan, we ushered in a new era of visitor experiences with the launch of the YESMilano City Pass, setting a new standard for paperless, voucher-free sightseeing packages and transport. We took pride in making travel smoother and more enjoyable for our customers. Our destination pass solutions offer unmatched flexibility, tailored to meet all our partners' needs, ensuring the very best experiences for their visitors.
2. POPGuide Partnerships: Our collaboration with a wide range of Hop on Hop off sightseeing bus operators, venues, cruise companies, and museums expanded the horizons of self-guided walking tours and visits. Together, we achieved a remarkable growth of 265%, while redefining how travellers explore the world's most iconic destinations.
3. Solutions for Museums and Galleries: Our leaps in guiding technology for group tours in collaboration with major galleries and museums brought cultural immersion to new heights. We've shared the world's treasures with countless enthusiasts, and with over 35 years of heritage, our Sycomore brand continues to excel with major new contracts in the pipeline for 2024.
4. Tourism Management Across Europe: Vox Group's reach extended to new horizons, forging tourism management contracts with venues across Europe, making us a trusted partner in the heart of the continent.
5. Digital Group Guiding Solutions and Expanding Contracts: Our patented VDR radio guiding solutions for partners in tourism and culture saw a phenomenal expansion of 35% over 2019. Our commitment to innovation, including our new VDR Micro guide, was rewarded with trust from partners around the globe. Major new global contracts are on the horizon, reaffirming Vox Group's position as a pioneer in guide systems for tour operators worldwide.
6. AI Content Stream: The dawn of 2024 marks the launch of our groundbreaking AI content stream, a complete end-to-end service that is testament to our dedication to enhancing premium tourism and arts and culture content services for our valued partners.
7. Global Network Expansion: Vox Group's global presence has expanded still further, with newly opening and expanded offices in Berlin, Versailles, Dublin, Rome, Nice, Madrid, and SE Asia, bringing our expertise to even more corners of the world.
8. Vox City Growth: Our B2C division, Vox City, has witnessed substantial growth in experience packages and guided sightseeing, spanning over 100 cities worldwide, enriching the travel experiences of countless adventurers.
9. Sustainability: We are proud of our continued investments in sustainability. Over the years, we've implemented eco-friendly practices, including fully recycling devices, batteries, and headsets, changing to fully recyclable packaging, eliminating single-use plastics in offices, and reducing our carbon footprint through local offices and e-bike deliveries. Our headsets are now fully recyclable too and come in paper packaging, contributing to a greener future.

This is just the beginning of the story we want to share with you in 2024. Together, we'll explore the innovations, partnerships, and adventures that lie ahead. We invite you to join us on this journey as we continue "Guiding the Future."

Stay tuned for more updates and exciting moments as we celebrate the magic of travel and culture. 2024 will be an unforgettable chapter in Vox Group's history!