Volume I, 2024
5 Steps to Building Your Outage Notification Strategy
For utility providers, a robust outage notification strategy is key to enhancing customer satisfaction and streamlining restoration efforts, especially as severe weather events increase. Dive into our blog for an insightful five-step guide to crafting an effective outage communication plan. Discover how KUBRA's Notifi? Alerts and Preference Management can revolutionize your customer interactions through personalized, automated, and AI-driven messaging across preferred channels.
Discovering Digital Payment Trends for 2024
In the ever-evolving payments industry, adapting to change is crucial for customer satisfaction. In the last ten years, emerging technologies have redefined consumer behavior and expectations. Staying ahead in 2024 and beyond requires a keen understanding of these shifts. Discover current digital payment trends and prepare for the future by exploring our latest infographic.
Hurricane Idalia: Surviving the Unpredictable with Outage Notifications
Amidst the devastation of Hurricane Idalia in August 2023, KUBRA worked closely with its utility partners to keep customers informed through its outage communications solutions, Storm Center? and Notifi?. Read our blog to discover data gathered during the storm, highlighting the critical role of delivering dependable, real-time outage information to customers during severe storms.
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Managing Payments Doesn't Have to Feel Like This
Meet the all-new KUBRA EZ-PAY? 6. A 3-click, multilingual payment solution that gives your consumers the freedom to choose the payment methods and channels that work best for them.
Our new solution delivers what billers and customers need today.
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