Voice Mail is Dead

Voice Mail is Dead

Have you recently called someone who didn't answer and got stuck in their voice mail box?  Most likely, you just hung up and didn't leave a voice mail message.

65% of business calls don't get through to a live person and end up in voice mail jail.  Sadly most of these messages will never be heard or responded to.

Most of us have stopped leaving messages because we know that nobody wants to take the time to play the message back, write down the call back number, hang up the handset and then redial the person who called.  It's just takes too long.  Besides most of the times you try this, the other person is already doing something else so you're going to get their voice mail box when you call back.

In the last 90's we all left each other voice mail messages and played phone tag by leaving meaningless voice mail messages without talking live for days or even weeks.  No wonder Voice Mail is Dead and most people just hang up.

It's time upgrade your thinking about voice mail.  It's mostly a waste of time.

The only way to bring back your voice mail from the dead is to convert your voice mail messages into text.  Now when someone gets your voice mail greeting you can play a greeting like "You've reached my voice mail but if you leave a short message it will get converted into text and sent to my mobile phone".

Now you're talking.  Callers will leave a message because they know its going to text you.  It's simple and fast.

You're going to love the results because you'll get a text message with a transcribed version of your voice mail.  You can take a quick look and learn who its from and what its about in just a few seconds.  Then you can determine if it's important enough to take action.

Imagine if you're a real estate agent and you just got a voice mail message from a buyer who wants to make an offer.  You we're out of the office in a meeting with carpet cleaning company.  Thankfully, you get a text from the buyer who left a voice mail so you politely excuse yourself from the carpet guy and call the buyer back ASAP.  In this case, the ability to quickly read voice mail keeps your priorities in line with your business priorities.

The ability to read voice mail messages instead of having to play them back helps when you're in meetings when you can still look at your text messages in your phone.  It also helps when you're on long conference calls and your transcribed voice mail messages get delivered to your inbox via email.  While you are still on your conference call, you can read incoming messages and forward them to coworkers to email them back while you're still talking to someone else.  I'm a true multi-tasker so I appreciate the ability to handle multiple things at once to save time.

If you're Voice Mail is dead like mine was before, bring it back to life by subscribing to a good voice mail transcription service.  You can try it free at www.voiceassist.com (selfless promotion ;-)

Marshall Harrison

Retired - I am not accepting invitations to connect and I don't need your software or services.

9 年

Good post. I generally don't leave a voice mail as I would rather call back again. That keeps the ball in my court and keeps me in the driver's seat.

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