Voice Broadcasting Software for Your Business

Voice Broadcasting Software for Your Business

Evolution is part of development. Popular voice broadcasting is one of the most crucial tools for political campaigns during elections. However, now it has been exposed to a vast industry compared to Email, Fax, SMS, or other marketing technologies. Voice Broadcasting provides real-time communication - a technology that engages customers directly, informs, guides, and updates them about the prevailing things. Whether it is outbound promotions, product/feature updates, scheduled reminders, payment follow-ups, etc., you can do it all by simply configuring a voice message and integrating it with your business needs.

Voice Broadcasting

The question comes, what is the definition of voice broadcasting, or what does it mean? It is a technique of communication/broadcasting pre-recorded voice messages to a large audience at once through automated voice calls. Sarv’s interactive voice broadcasting solution is based on the latest technology, capable of handling huge traffic.

The service is reliable and convenient to receive instant notifications and alerts using a centralized system and phone number. At Sarv, we’re dedicated to meeting customers’ requirements with real-time results. We help businesses and allow their call recipients to listen to recorded messages and interact by pressing the keys on the keypad. Also, customer responses can be recorded easily by installing the IVR in the software.

Build Your Business with Voice Broadcasting

Our voice broadcasting platform will improve the bottom line of your business. Understand it this way:-

Traditional Approach

An agent needs to send a voice message to his customers. He records the message, and the system directly sends the message to the desired contacts. The customer listens to the audio message, and the agent receives the report. So, the chain has ended here - what’s next?

[Agent - Records Audio - Sends Audio - Customers Listens - Agent Receives Report]

Advanced Approach

In this approach, an agent needs to send a voice campaign to the interested leads only. They convey a personalized voice message and advise the customer to press #1 to show interest. The interested one will press the key, and the non-interested one will disconnect the call.

The process doesn’t end here! The agent will receive the desired result with potential leads. Meanwhile, another agent is prepared to connect with the interested customers. After the second prompt or press #2 to connect with the agents, customers can directly interact with a live agent. The agent will converse with the customer and share all information. It will later provide desired results.

Agent - Personalized Message - Prompt (#1) - Customers Show Interest - Live Agent (Ready)- Customers Connect - Communication - Desired Result

Interactive Voice Broadcasting Features

Voice Broadcasting solutions will amplify your business results. The traditional way is time-consuming and confusing, but the features of an advanced approach are like a blessing. It will reach a large audience at once and also prevent any confusion. Some of the high ROI features of voice broadcasting are mentioned below-

  • Press Key 1
  • Reschedules The Campaign
  • Automate The Campaign
  • Import Contacts
  • Voice Caller ID
  • Speak to Live Agent
  • High Speed
  • Voice Summary & Reports

That’s a Wrap

Voice Broadcasting is used in every industry but widely practiced in politics, real estate, insurance, automobiles, telemarketing, healthcare, direct sales, and more. It is popularly applied to generate leads for businesses. However, it has its limitations, which companies can solve by surveys, event invitations, reminders, notifications, corporate announcements. Thus, avoiding the possibility of any loss and miscommunication.

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